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GMoni
Known Participant
Feb 10, 2023 5:38 PM UTC
Question

Colors are over saturated and color picker is not working

My Mac Studio running the previous OS was replaced and M1 Ultra loaded with Ventura. I opened up my old project and noticed the colors are over saturated. Then when I tried to use the color picker to sample an RGB JPEG I noticed the color was slightly off. 

 

 

In Illustrator I have these settings.

Document Color: RGB

Color Settings: North America General Purpose 2

Work Spaces: RGB sRGB IEC61966-2.1

GPU Performance: Off

 

Now in my my Mac Display Settings I have the Colore Profile set to SAMSUNG. I am using a Samsung M8 which I was using before on my old Workstation with no color problems. I switched my setting to sRGB in an attempt to match my Illustrator settings but it looked worse. It looked more saturated. 

 

Is anyone else having this problem?

 

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12 replies

cocoua
Known Participant
Jul 2, 2024 10:00 AM UTC

HI! I'm having exactuly the same problem. I have 3 monitors, all hardware calibrated, Im very aware of display profiles and so on, not new at printing or color spaces either, something wrong hapend few months ago when I updated to Sonoma 14.5 AND at the same time, the latest Adobe software, Animate, AE, Ai and Ph.

 

 

Mac Studio M1 Max.

 

Colors are very saturated  in all Adobe apps except when tools trigger the GPU (as liquid Brush in Animate) then the colors show OK for while rawing, as soon as you stop drawing, colros back to saturated version.

 

I've tried a lot of things, none works. 

 

Please help!

 

 
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Monika Gause
Community Expert
Community Expert
Jul 2, 2024 12:52 PM UTC

So is your post about Adobe Animate? Because then you are posting in the wrong forum.

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Ton Frederiks
Community Expert
Community Expert
Feb 15, 2023 5:31 PM UTC

Also check if there is an update for Ventura.

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Anubhav M
Community Manager
Community Manager
Feb 10, 2023 8:31 PM UTC

Hello @GMoni,

 

We understand that encountering technical issues can be frustrating. We are here to help and would like to suggest trying to recalibrate your monitor for sRGB (https://support.apple.com/guide/mac-help/calibrate-your-display-mchlp1109/mac), rebooting your computer, and then relaunching Illustrator, as suggested by Monika. If you don't mind, could you please follow the steps and share your observations with us? We appreciate your time and effort in helping us resolve this issue.

 

Looking forward to your response.

 

Thanks,

Anubhav

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GMoni
GMoniAuthor
Known Participant
Feb 13, 2023 2:31 PM UTC

I'll give this a try. I've never had to any extensive recalibrating. But someting happend between Monterey and Ventura that messed up my colors. I see the saturation in After Effects as well. 

 

The top image is from a video I edited off my old Mac running Monterey and the image below is that same exact AE file opened up on my new Mac running Ventura. 

 

 

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Monika Gause
Community Expert
Community Expert
Feb 10, 2023 6:07 PM UTC

SAMSUNG is a monitor profile. It should never be your working profile.

First of all you need to calibrate the display and set a monitor profile for it.

In Illustrator you then need to set up the color settings (which is the color management). If you don't know how to do that, I would recommend you take a training. You can find some information in the helpx, but it's just scratching the surface. https://helpx.adobe.com/photoshop-elements/using/setting-color-management.html

 

You can find trainings on LinkedIn, which is available via many public libraries.

 

Maybe this video clears a few things, but it by no means s full introduction to color management. https://www.youtube.com/watch?v=ueSFXNWL3Ds

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