Participating Frequently

Question

Colors change on their own?

Forum|Forum|2 years ago
April 19, 2023
4 replies
2065 views

The following problem has occurred on different computers, in different files and with different users:
Defined colors were changed over time in an AI file (RGB color space). The files were saved, closed, and reopened and edited on another day: Over time, the colors became darker and dirtier (see screenshot). Also the values themselves (HEX and RGB) changed, for example R232 G204 B162 turned to R214 G185 B138

Why does this happen? Version 27.4.1.

Bug

This topic has been closed for replies.

Ton Frederiks

Community Expert

~~Ameliawiththemanynumbers, did you read the conversation above?~~

Edit: Looks like the message was removed

Ton Frederiks

Community Expert

There have been more reports of these mysterious color changes during the years. Some of them have not been solved or can be easily replicated. If you want to share a file that has this problem, please do.

I would recommend to contact Adobe support, they can have a look into your system.

theresascheiberAuthor

Participating Frequently

I contacted Adobe Support. They are looking at the file.

Ton Frederiks

Community Expert

Good, If they find a solution, can you mention it here?

Monika Gause

Community Expert

Maybe check out this video?

https://www.youtube.com/watch?v=ueSFXNWL3Ds

theresascheiberAuthor

Participating Frequently

Nothing was copied from one document to another so it did not adress my problem. But still a helpful video in other ways. thanks...

Monika Gause

Community Expert

OK.

Please tell us your color settings.

Which color profile is applied to the document? Which profile is set up in your Illustrator? Do you edit this file on different computers?

Anna Lander

Inspiring

It looks like your document color mode is CMYK, not RGB.
If you created it using the "Print" preset, it's surely so.

Check this: File > Document Color Mode. If it's CMYK, change it to RGB.

The issue is that when your Doc color mode does not match the Color Panel color space, it tries to harmonize the panel values with the doc mode.

theresascheiberAuthor

Participating Frequently

Document Color Mode is RGB... It was created using "Web" preset... Wierdly the color converted to CMYK looks nothing like the wrongly changed color. So it´s not just the color converted to CMYK...

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