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colour exporting issue illustrator

Forum|Forum|5 years ago
February 15, 2021
7 replies
1399 views

Hello,

Upon exporting my file which is to be posted on instagram and instagram stories the colours are dull and it changes the cream colour to a more yellow and lightens the brown.

I have read all of the things on here and nothing has worked. I have changed/tried all of the colour profiles, I have tried all of the colour settings and nothing works. I am in RGB.

What settings do I need to be in for there to be no colour change when I export and when I post to instagram stories?

Please help me I have been trying for days. Thanks

This topic has been closed for replies.

Correct answer basic_panda22

Hi again, I found the issue. My computer colour settings were set to RGB not sRGB and once changed I now see the duller version. Thanks for all you help, sorry for wasting anyones time.

I've been experiencing this problem for such a long time too! I wouldn't have thought to check my actual MacBook colour setting to solve the problem. tysm 🥹

Ton Frederiks

Community Expert

I am afraid there is not much you can do, you cannot control the settings and display of apps on extenal devices. The only thing you can do is use sRGB as you have done.

Maybe someone comes up with a good idea.

Ton Frederiks

Community Expert

Can you show your export and how it looks on Instagram?

D

dant58694732Author

Participating Frequently

export is a screen shot of the zoomed in version.
But if I actually screen shot or anything the colour is correct (Very weird). But on any apps and viewing it the colour is wrong on multiple devices.

Just realised it might be my computer having a better screen? I have a 2014 apple macbook pro.

The colour is rich and correct if I view the uploaded image on instagram via my computer but via other peoples phones and devices the colour is not what I have here.

Maybe doesnt explain why the colour was wrong on my computer in adobe premier pro when I was using the image for a video?

D

dant58694732Author

Participating Frequently

I have viewed this exact reply on my phone and the colour of the image looks completely different and less bright than it does on my laptop screen.

Mohammad.Harb

Community Expert

Does that happen to you before or is it the first time ?

if you saved the file on your phone, does the color look perfect before posting on Instagram?

Have you tried testing the artwork on a different phone ?

D

dant58694732Author

Participating Frequently

so I've checked and it looks good on my mac preview. The colours are perfect as they should be. Then on my phone (I have tried multiple) the colour looses the vibrance. I think this is the issue.

Ton Frederiks

Community Expert

If your document profile is sRGB, there should be no problem.

How do you export, as png or jpeg?

Can you show your export and how it looks on Instagram?

If your export is ok, than Instagram is the problem.

D

dant58694732Author

Participating Frequently

I export as jpeg for insta, but when I export generally for png the colour is fine on preview (I'm on apple), but when I actually put it onto something it always goes dull in colour.

for example I wanted to use a logo i made with the same colour in premier pro but its gone dull.

It exports the way I want, but in anything other than the preview it goes dull in colour. On anything not just instagram. 😞

Ton Frederiks

Community Expert

Just to be sure, if you go to Edit > Assign Profile...

Does it look exactly as this:

D

dant58694732Author

Participating Frequently

yes it does!

Ton Frederiks

Community Expert

Instagram probably expects sRGB.

What is the Document Color Profile of your Illustrator file?

You can show it at the bottom of your window:

D

dant58694732Author

Participating Frequently

Mine is the same as the one you have posted. Thanks

Larry G. Schneider

Community Expert

You say you are using RGB. Is your color space set to sRGB? That is what you should using for web products. Also most of the big players do a rehash of your file to compress it further. Sometimes it isn't compatible with what you've done.

D

dant58694732Author

Participating Frequently

this is what I am on at the moment is this what you mean? If not, how do I change colour space to sRGB? Thanks

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