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DrZiggles
Participating Frequently
March 13, 2021
Answered

Colour profile keeps defaulting to ? Emulate illustrator

  • March 13, 2021
  • 6 replies
  • 2369 views

Illustrator keeps defaulting to Emulate Illustrator colour settings.

 

This is making working impossible as colour is key to my work.

 

All apps are up to date. This really needs sorting out Im paying for software that is getting worse with every upgrade 

This topic has been closed for replies.
Correct answer Ashutosh_Mishra

Hi All,

 

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

 

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

 

We appreciate your patience.

 

Regards,

Ashutosh

6 replies

Ashutosh_Mishra
Ashutosh_MishraCorrect answer
Inspiring
March 17, 2021

Hi All,

 

Sorry to hear about your experience. Product team is working on this issue. I'd request you to upvote on this UserVoice post(https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/42892902-illust...) & stay tuned for the updates.

 

Additionally, please try this workaround & let us know if it helps:

1. Lower Photoshop from 22.3 to 22.2.
2. Specify any color setting in Illustrator.

If you do the above
Even if you operate Photoshop while Illustrator is running, it will not emulate the settings by itself.

 

We appreciate your patience.

 

Regards,

Ashutosh

sevenK
Inspiring
March 18, 2021

By saying to lower to Photoshop 22.2. does that mean I should keep the older versions of the applications instead of just updating them? Just wondering, cause I have mine removed if a new version is available and installed. 

Participant
March 14, 2021

Even I am having the same issue. Adobe please fix this. 

Participant
April 9, 2021

Im having the same issue too - Very frustrating!! Please fix this soon - working on logos etc and vectors has become  almost impossible! Correctness and consistency in colour is essential to my work.

Ton Frederiks
Community Expert
Community Expert
April 9, 2021

Did you try to go back to Photoshop 22.2.0 as suggested above?

Brad @ Roaring Mouse
Community Expert
Community Expert
March 14, 2021

Mac, right?

This has been happening to several people in the past few days, myself included.

A similar bug affected CC2019 apps, and the solution back then was to delete this file that is in...

"user"/Library/Preferences/Adobe/Color/ACEConfigCache2.lst

Trash that, open Bridge, set your color settings, then see if everything syncs after that.

DrZiggles
DrZigglesAuthor
Participating Frequently
March 14, 2021

Done this this morning and its worked. Thanks for that

Crowe About It
Participating Frequently
March 13, 2021

I have the same issue. I found switching from GPU mode to CPU mode fixes it, though obviously that's not a good fix at all.

Ton Frederiks
Community Expert
Community Expert
March 13, 2021
carlosgarro
Community Expert
Community Expert
March 13, 2021

Hi.

Try to sync your Color Settings with Adobe Bridge, go to Edit > Color Settings, select your preferred color setting then click the apply button.