Colour turning very dull

Question

Every time we select a colour and try to apply it to literally any part of our documents, the colour automatically changes to a dull version. It changes all of the previously selected colour properties. We are having the exact same issue across Illustrator, Photoshop and Indesign on different devices and different accounts.

For example; we select the colour C:62, M:39, Y:0, K:0, we select okay and the colour shows up far more full with the colour properties stating C:58, M:47, Y:0, K:0. But the colours are completely inaccurate.

Please help! This is vital for our work and we need these colours to be accurate. All file settings are correct- document is set as CMYK, everything is set up correctly. We have tried it in RGB format also and it is still an issue. This is something that has only just started happening. Please help!

Ton Frederiks · Accepted Answer

Because you are having the exact same issue across Illustrator, Photoshop and Indesign on different devices and different accounts it may be good to ask this in the Color Management forum:

https://community.adobe.com/t5/color-management/ct-p/ct-Color-Management?page=1&sort=latest_replies&filter=all&lang=all&tabid=discussions

I would also be interested in an example document. You can share it using CC filesharing, Dropbaox, WeTransfer Google...

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