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karime96346179
karime96346179
Participating Frequently
July 8, 2018
Answered

compatible gpu is not available

  • July 8, 2018
  • 1 reply
  • 15054 views

compatible gpu not available. vga:1 intel hd 3000 2 geforce 525m I have tried several different versions

    This topic has been closed for replies.
    Correct answer Anubhav M

    Hi, 

     

    Facing same issue, and i am using Nvidia Quadro K2200 whihc is available in Adobe illustrator requirements. but still it is showing in preferences.

    Can you please help me out?


    Hello Muhammad25695045ys6u,

     

    Sorry to hear about this experience. I would request you try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
    Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article. 

    Also, try updating the drivers for your GPU and check if it helps.

     

    Looking forward to hearing from you.

     

    Thanks,
    Anubhav

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    July 8, 2018

    Compatible with what?

    -http://forums.adobe.com/thread/1001579

    -link to why http://forums.adobe.com/message/4685328

    -Use BIOS http://forums.adobe.com/thread/1019004?tstart=0 to select a display adapter

    -http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-nvidia-optimus-technology/2

    karime96346179
    karime96346179Author
    Participating Frequently
    July 9, 2018

    john, please help me. illustrator dosent work properly

    i have problem. please

    2018-07-09 7:19 GMT+03:30 Karim Ebrahimi <eng.kebrahimi@gmail.com>:

    >

    2018-07-09 2:10 GMT+03:30 John T Smith <forums_noreply@adobe.com>:

    >> gpu created by John T Smith

    >> <https://forums.adobe.com/people/JohnTSmith> in *Downloading,

    >> Installing, Setting Up* - View the full discussion

    >> <https://forums.adobe.com/message/10489126#10489126>

    >>

    thatsmauri
    Community Expert
    thatsmauriCommunity Expert
    Community Expert
    July 9, 2018

    karime96346179,

    compatible with what? Do you get an error message that you could post here?

    Best Regards,
    Maurice

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