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M
Muhammad25695045ys6u
Participant
August 18, 2022
Question

compatible GPU not available illustrator

  • August 18, 2022
  • 1 reply
  • 390 views

HP z800 with Nvidia Quadro K2200.
GPU showing in Photoshop but not in illustrator cc2017 or Illustrator 2019.
Update the latest driver, Made "High Performance" in window graphic setting.
but still having this issue.

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1 reply

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity Expert
Community Expert
August 19, 2022

Do you meet the minimum GPU requirements for Illustartor?

https://helpx.adobe.com/illustrator/system-requirements.html

To enhance Illustrator performance with the GPU Performance feature, your Windows must:

  • Have a minimum of 1 GB of VRAM (4 GB recommended)
  • Support OpenGL version 4.0 or greater.
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