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youncheong37560683b2y5
Inspiring
March 4, 2025
Question

control bar & preferences error

  • March 4, 2025
  • 1 reply
  • 362 views

ihavbewindow 11, illustrator 2025 (29.3.1) , nvidia rtx 4060ti

reset settings, reinstall, install old versions, turn off..etc
The error is not resolved.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
March 4, 2025

Hello @youncheong37560683b2y5,

This seems like a GPU rendering issue. Would you mind performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/4khop1k) and checking if it helps?


Looking forward to hearing from you.

 

Anubhav

Y
youncheong37560683b2y5Author
Inspiring
March 6, 2025

thanks..I tried the method you suggested.
Reinstall Nvidia Drive,
The error has not been recovered yet.

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