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mike22291829jibr
Participant
November 23, 2022
Question

Copy / Paste command not working

  • November 23, 2022
  • 1 reply
  • 899 views

I can see that other have had this issue. My copy command either ctrl-c or menu-copy seems to be not working. The typical Ctrl C / Ctrl V doesnt work or works sporatically. I can not duplicate this issue. I have uninstalled and reinstalled. deleted all pref files. started in safe mode. Updated to latest ver. and have tried all the other fixes I've seen in this forum. After performing these fixes some times it works some tiems it does not. Yes, I have checked my keyboard / keyboard drivers / other running apps. It seems like the issue is with the copy command not paste as I can paste data from other applications into illustrator. Please help

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    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    November 23, 2022

    Which version and system is it?

     

    So you have shut down all other apps and still it does not work?

    Do you have anything that enhances the clipboard? Some system setting, extension, whatever?

     

    What exactly are you copying? Text, simple boxes, something else?

     

    Can you try and turn off the SVG option from Preferences > File handling & clipboard?

      M
      mike22291829jibrAuthor
      Participant
      November 23, 2022

      27.0.1

      Yes I have tried shutting down all other apps, restarting, running in safe mode etc.

       

      No I do not have any plug ins that could be compramising the C/P cmmand. I am using a Logitech MX Master mouse and Keyboard with Logi options.

       

      I have tried copying and pasting objects / art / raster images / text etc.

       

      Tried the SVG fix, does not do anything

       

      The problem is not consistant so Im leaning tward a prefs issue. However I have uninstalled Illustrator and deleted all preference files I know of  (c: - apps - User - roaming - adobe etc.) and I still have the intermittant error.

       

        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        November 23, 2022

        Maybe Customer Care can find something. You can reach out to them via https://helpx.adobe.com/contact.html You need to be logged into your account. The chat is in the bottom right.

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