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Known Participant
March 3, 2019
Answered

Copy & Paste not always working - randomly

  • March 3, 2019
  • 47 replies
  • 96600 views

Hi all,

This is a very frustrating bug - around 50% of the times copy & paste won't work. I select an object, press ctrl+C, and then pressing ctrl+V produces nothing as if the clipboard is empty.

I cannot reproduce it as it seems random, sometimes it will copy & paste, sometimes it won't.

This makes working with Illustrator extremely hard.

Might be worth mentioning that copy-pasting from Illustrator into Photoshop resembles the same buggy behavior - it will randomly work or not.

Please advise on how to resolve this.

Cheers

Correct answer Anubhav M

Hi everyone,


We completely understand how disruptive copy-paste issues in Illustrator can be, especially when they interrupt an active workflow. Copy-paste problems usually fall into a few specific categories (clipboard preferences, file formats, system-level conflicts), and we've put together a dedicated post that walks through each with the corresponding fix:

Why copy-paste breaks in Illustrator and how to fix it


Please work through the suggestions there and share what you observe - whether the issue clears up, partially improves, or persists. Your feedback helps us keep the post accurate and complete for other users facing the same trouble.
 

Anubhav

[Note: Marked as correct for visibility]

47 replies

Anubhav M
Community Manager
Anubhav MCommunity ManagerCorrect answer
Community Manager
July 7, 2026

Hi everyone,


We completely understand how disruptive copy-paste issues in Illustrator can be, especially when they interrupt an active workflow. Copy-paste problems usually fall into a few specific categories (clipboard preferences, file formats, system-level conflicts), and we've put together a dedicated post that walks through each with the corresponding fix:

Why copy-paste breaks in Illustrator and how to fix it


Please work through the suggestions there and share what you observe - whether the issue clears up, partially improves, or persists. Your feedback helps us keep the post accurate and complete for other users facing the same trouble.
 

Anubhav

[Note: Marked as correct for visibility]

Jason Burnett
Inspiring
July 5, 2026

I feel certain this has something to do with memory management. I have 128Gb RAM and over 200TB of storage on my PC. I never close out apps and often have most of the Creative Suite open as well as Cinema 4D, Excel, Word, and Visual Studio. 

The copy thing in Illustrator only happens when I have had tons of things open for a long time. It seems to “forget” how to copy and paste. Like it has run out of memory. I allocate a great deal of RAM and scratch disk space to it, so it doesn’t happen every day.

If this were a driver issue, it would happen all the time that the driver was loaded. It doesn't.

If this were a competing clipboard app, the same thing would happen; it doesn't. 

Corrupt preferences still would happen all the time; it doesn't.

None of the solutions explain how this problem seems to come and go. 

But all of these solutions tend to hint at the fact that they are using less RAM afterwards. Nobody suggests that installing something new helps; it’s just removing existing drivers/software/preferences, etc. 

I’m wondering if they are using a portion of RAM that is traditionally considered “available” for short-term storage of things like cut and paste. If they are somehow being locked out of that portion of RAM because another app/drivers is using it, it could cause this problem with being unable to copy/paste. They need to check memory management and run some persistent diagnostics on someone’s machine that has this problem. The diagnostic should report when the problem happens, and they can figure out how to resolve it.

The biggest thing that everyone should come to terms with is that this is 100% an Illustrator problem. No other software has this problem and no other sofware would suggest that you have to uninstall other software for their app to work. That is an unreasonable request. 

Illustrator Devs should spend less time adding features and more time solving these critical issues that affect so many people. 

Known Participant
June 10, 2026

Having same problem in June 2026! Please help me!

Anubhav M
Community Manager
Community Manager
June 15, 2026

Hi @TahiaDesign,
 

Sorry to hear you're hitting the same Illustrator issue. Could you try running it in Safe Mode (Windows / macOS) and let me know if it helps?


Thanks,
Anubhav

chuck_campbell
Participant
June 10, 2026

Uninstalling the Logitech stuff solved this problem for me.

Participating Frequently
June 10, 2026

Not for me sadly.
I suspect it has something to do with AMD software but i’m not sure.

Anubhav M
Community Manager
Community Manager
June 15, 2026

Hi ​@robin- ,
 

I'm really sorry you're running into similar issues with Illustrator — let's see if we can get to the bottom of it.

When you have a chance, could you try launching Illustrator in Safe Mode (Windows) and let me know if that makes a difference?


Looking forward to hearing how it goes!

Anubhav

zedzedzedzed
Participant
March 20, 2026

Found the setting that solved the problem for me:  unchecking GPU performance (Preferences > Performance). Working with Windows 11, AI 2026.

LokiUSA
Participant
March 23, 2026

Thank you, this worked perfect.  Instant copy paste no issues.

Participant
October 1, 2025

I had this problem too and found the solution for myself: If you have a Radeon graphics card and have installed the AMD software, try closing the AMD Software Host Application program in Task Manager. After that, copying elements and CTRL+C worked again immediately for me.

Mohammad Bibi
Participant
February 12, 2026

Crazy, this actually worked. Thank you!

Participant
September 10, 2025

I did find one solve that I suspected as the third party. If you have windows clipboard history turned on (Windows+V), it saves things that were copied. I noticed when you turn this off (Start>Type "Clipboard">go to settings>turn off), illustrator seems to work again with the stupid copy paste issue. 

N Musolino
Participating Frequently
August 29, 2025

I have had this problem regularly for several years, and I search on it regularly. The most recent thing I found suggested it's a Logitech problem via their software. I uninstalled Logi+ and any other Logitech related software (I use a Logitech mouse, but it works fine without the software). That made an immediate differnce. YMMV, but give it a shot folks. It has been driving me bats for years. 

Participating Frequently
May 20, 2025

Well apparently Adobe doesn't really care how much their products slow people down.  Being that it is now 2025 and the issue still exists should be a clear sign they don't care.  I'm fed up with Illustrator.  I've been dealing with this copy past issue for the last two years now.  IT NEVER used to do this.  More than half the time I need to use it, I have to repeatedly press control C, at least 5 times, over and over again....  then it will finally take.  Sometimes, it just doesn't and I have to play manual games to line stuff up.  I can never paste in place.  It's so stupid.  Other programs dont' do this, EVER.  Been looking for a solution the entire time, and NOTHING.  

Anubhav M
Community Manager
Community Manager
May 20, 2025

Hello @Jason5C88,

Could you share more details, like the version of the OS/Illustrator installed, and if you have any third-party plugins or window managers enabled when using Illustrator, so I can better assist you?

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.

Looking forward to hearing from you.

Anubhav

Participating Frequently
May 9, 2025

My most updated Illustrator crashed 100% of the time when copying or cutting. Sometimes it didn't even carry out the command at all. I turned to this page and found one answer below from Monica Gauser.
What remedied the situation immediately was simply going to Edit/Preference/Clipboard and turning off the option "Copy SVG Code". Magic.