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Known Participant
March 3, 2019
Answered

Copy & Paste not always working - randomly

  • March 3, 2019
  • 45 replies
  • 96104 views

Hi all,

This is a very frustrating bug - around 50% of the times copy & paste won't work. I select an object, press ctrl+C, and then pressing ctrl+V produces nothing as if the clipboard is empty.

I cannot reproduce it as it seems random, sometimes it will copy & paste, sometimes it won't.

This makes working with Illustrator extremely hard.

Might be worth mentioning that copy-pasting from Illustrator into Photoshop resembles the same buggy behavior - it will randomly work or not.

Please advise on how to resolve this.

Cheers

Correct answer edgarr18001756

Here is an update of my issue of copy and paste in Illustrator.
Have switched keyboard, Now using Logitech keyboard and mouse on the same wireless usb dongle.

 

I must say, problem is gone.

So maybe this issue also can be caused by keyboard set up..

45 replies

Evilspam
Participant
May 24, 2019

Hi all,

We are having the same copy and paste issue on 5 systems (PC and Mac's). We have tried deleting the preferences, uninstalling and re-installing Illustrator 23.0.3 (64bit). We currently are using the couple of work arounds that other people have mentioned. eg. duplicate the object or drag n drop the object you want copied from a separate document.

Does anyone know if its been fixed?

Thanks

Monika Gause
Community Expert
Community Expert
May 26, 2019

Evilspam  schrieb

Hi all,

We are having the same copy and paste issue on 5 systems (PC and Mac's). We have tried deleting the preferences, uninstalling and re-installing Illustrator 23.0.3 (64bit). We currently are using the couple of work arounds that other people have mentioned. eg. duplicate the object or drag n drop the object you want copied from a separate document.

Does anyone know if its been fixed?

Thanks

Are these old files or new ones?

Do you have any clipboard enhancements installed in the system?

Which other applications are running?

Evilspam
Participant
May 28, 2019

Hi Monika,

No clipboard enhancements and the clipboard works with other applications fine. No other apps running other than outlook or Chrome opened.

I've read through various forums about this happening but there seems to be no real fix or no exact reason why it is happening. We have another 5 systems which all work fine so far.

Other things I've tried have been an uninstall, deleting the preference folders as advised on the threads. We've reinstalled a previous version of Illustrator (23.0.2) but also did the same thing. Anyways just seeing if anyone had found a fix.

Thank you

Jeff Witchel, ACI
Community Expert
Community Expert
March 3, 2019

Have you tried deleting Preference?

How to set preferences in Illustrator

Jeff Witchel, ACI
Community Expert
Community Expert
March 3, 2019

Do you have a different keyboard you can try?

ShigaugisAuthor
Known Participant
March 3, 2019

I don't have another keyboard, but I assume this might not be the issue, since copy-paste keyboard shortcuts work perfectly in other programs.

Jeff Witchel, ACI
Community Expert
Community Expert
March 3, 2019

Does this problem occur with all Adobe applications or just Illustrator?

Is it just objects? Or does it happen with text as well?

ShigaugisAuthor
Known Participant
March 3, 2019

Only with Illustrator. With Photoshop I have no such problems.

I just checked, it doesn't happen to text, Only to objects.

Monika Gause
Community Expert
Community Expert
March 3, 2019

Which version and which system is this?

Is only the shortcut not working?

Do you have any clipboard enhancement installed in your system?

ShigaugisAuthor
Known Participant
March 3, 2019

Illustrator version: CC 23.0.1 (64-bit)

OS: Windows 7

It's mainly the keyboard shortcut, as the copy-paste flyout menu seem to work with much better statistics (although occasionally will also perform with the same bug).

Nope, I have no clipboard enhancements.