crash

Forum|Forum|1 year ago
December 3, 2024
2 replies
276 views

ive been trying to do my work and illustrator just keeps crashing over and over especially when i ctrl+v or do anything besides type.

Bug

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B

Bobby Henderson

Community Expert

Was your computer's installation of Adobe Illustrator working normally before? If so, did the crashes start occurring after an update to the computer's operating system or a driver to a device attached to the computer? Multiple factors can be involved in causing repeated application crashes.

Monika Gause

Community Expert

Which version and system is it?

Are you using any third party plugins?

Did you already reboot the computer and reset the preferences? The latter will erase all your settings.

Anubhav M

Community Manager

Hello @minameh,

I understand how frustrating it can be to encounter crashes in the middle of work. I hope Monika's suggestions helped resolve the problem. If not, kindly confirm the version of the OS/Illustrator so I can better assist you.

Also, try running Illustrator after rebooting your computer in Safe Mode (Windows / macOS) and trying the suggestions in this help article (https://adobe.ly/4igBQxC) and share your observations.

Looking forward to hearing from you.

Anubhav

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