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M
mackimi
Known Participant
January 8, 2025
Question

Crash when saving multiple artboards as eps

  • January 8, 2025
  • 2 replies
  • 1345 views

In the new version Illustrator (29.1) always crashes when I try to save several artboards as eps. Now I can only save one or two pages at a time without crashing. This is really tedious with many pages. I hope that the problem will be fixed quickly!

    2 replies

    J
    Jenny867
    Known Participant
    January 16, 2025

    I have the exact same issue occuring in 29.1, 29.2, and 29.2.1. The only (non)fix that worked for me was downgrading 29.0.1.

    Mac OS Sonoma 14.7.2

      M
      mackimiAuthor
      Known Participant
      January 16, 2025

      Yes, everything worked fine with version 29.0.1. I'm also considering whether to downgrade again. But then I always have to make all the personal settings and as I have a lot of work at the moment, I'm putting it off.

        J
        Jenny867
        Known Participant
        January 16, 2025

        29.0.1 is now crashing, as well.

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        January 8, 2025

        Hello @mackimi,

        I understand crashes in the middle of work can be frustrating. Would you mind confirming the OS version and if Illustrator behaves this way when working with a particular file(s) or file(s) from specific folders so I can better assist you?

        Looking forward to hearing from you.

         

        Anubhav 

        M
        mackimiAuthor
        Known Participant
        January 8, 2025

        It is the latest version of Illustrator (29.1) and it doesn't matter which file I use to write eps. The crash happens with different files. In the previous Illustrator version I had no problems with saving e.g. 70 pages as eps. I had reinstalled a previous Illustrator version because of the crashes and today I accidentally reinstalled the latest version.

        Anubhav M
        Community Manager
        Anubhav MCommunity Manager
        Community Manager
        January 8, 2025

        Hello @mackimi,

        Thanks for confirming. Would you mind sharing a sample file and the crash report using your Adobe email address and sharing it here or via DM for quick tracking? Steps are shared here: (https://adobe.ly/3BPxOvX). We appreciate your time and patience in helping us resolve this issue.

        Anubhav

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