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Participant
December 16, 2019
Question

Crash with Error in loading plugins on Windows 10

  • December 16, 2019
  • 2 replies
  • 174 views

When i try and start illustrator, i get an error that says there is a error loading plugins and then lists a host of them.  Illustrator then crashes.

 

I am using windows 10. i just purchased this

 

 

{Renamed by MOD}

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2 replies

Legend
December 17, 2019

Also, what is your Illustrator version? Please don't just assume it's up to date.

Ashutosh_Mishra
Inspiring
December 16, 2019

Hi there,

 

Thanks for reaching out. If you have a damaged font or an incompatible plug-in installed, the application would crash.
I'd recommend to follow the steps provided on the help article: https://helpx.adobe.com/illustrator/using/safe-mode-illustrator-diagnostic-startup-tests.html

If it does not help, please contact https://helpx.adobe.com/contact.html for assisted support. Let us know if further assistance is required.

Regards,

Ashutosh