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den_mla
Participant
August 6, 2025
Question

CRASHES!

  • August 6, 2025
  • 1 reply
  • 111 views

HELLO, RECENTLY I GET TOO MANY CRASHES WITH ILLUSTRATOR, PHOTOSHOP & IN-DESIGN! PLEASE FIX IT AS I AM PAYING FOR THE FULL SUBSCRIPTION AND I AM EXPECTING EVERYTHING TO RUN SMOOTHLY! THANK YOU!!!!!!

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
August 6, 2025

Hello @den_mla,

I completely understand how frustrating it is to experience crashes during your work. Could you please try the troubleshooting steps outlined in this help article (https://adobe.ly/4ovXnph) and let me know if they resolve the issue? Additionally, please submit the crash report using your Adobe email address and share it here, so we can track it promptly. You can find the submission steps here: (https://adobe.ly/4lj6PJE).


I look forward to your response.
Anubhav

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