crashing when I try to trace

Forum|Forum|1 year ago
September 12, 2024
2 replies
222 views

I have an image that keeps making Illustrator crash every time I try tracing it. It's less complicated than another one I successfully worked on before the recent update ... but I also confirmed that the problem seems to be with that one image, other files aren't making it crash. Is it possible that there's just too much detail for my crappy laptop processor to handle? Did the recent update make the program push the processor a little harder? Thinking I might need to upgrade my laptop

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Correct answer curious_Daisy2320

Thank you. I made small modifications in Photoshop and re-saved it and it's
working now! Still no idea why it was doing that, it seems like it was just
something with that specific save data.

Monika Gause

Community Expert

Is the image larger (pixel dimensions)?

Is it perhaps another file format?

Does it have spot channels or something special about it?

Maybe save it again in Photoshop? Or embed it in Illustrator?

C

curious_Daisy2320AuthorCorrect answer

Participant

Thank you. I made small modifications in Photoshop and re-saved it and it's
working now! Still no idea why it was doing that, it seems like it was just
something with that specific save data.

C

curious_Daisy2320Author

Participant

I figured out how to fix whatever was making it crash!

I took the file back into Photoshop. Adjusted the threshold a little bit, and cropped some of the white background away. It wasn't noticeable and the point was to create a new save file. Then, I opened it back up in Illustrator and it traced without crashing!

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