Create outlines for text and save them

Similar cases have been reported and sometimes it turned out that the remaining live type objects were stored in some symbol definitions.

You can check that by doing a Find Font test. In case it finds fonts inside symbols, a button in the dialog will be marked with a symbol icon.

Thereafter you may delete those symbols in the Symbols palette.

(Are all your layers and items unlocked?)

Save as .pdf - if your printer has a problem with that, change printers.

Hi. It's not a good idea convert to outlines the text because that could generate print problems. I prefer convert the document to PDF.

Sometimes, although you convert everything to outlines, there are some remaining text objects on the document.

Try this:

• Select > Object > All Text Object.
• Select > Object > Stray points.

Let me move this to the Adobe Illustrator forum for you, which I think will be the appropriate forum for your question.

The Using the Community forum is for help in using the Adobe Support Community forums, not for help with specific programs. Product questions should be posted in the associated product community.