BadDog Branding

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Ctrl commands not working

Forum|Forum|7 years ago
June 20, 2018
4 replies
13596 views

I cannot get any of the Ctrl + commands to work in Illustrator. I have checked to make sure both buttons on the keyboard are working and have uninstalled and reinstalled. I am now at a loss. Not being able to Group and UnGroup objects without using the menu bar, is driving me batty. Any help would be greatly appreciated.

Running Windows 7

Current Adobe CC version of Illustrator

Thanks

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Correct answer Monika Gause

Please rename the preferences folder. (method described in here: How to set preferences in Illustrator )

Preferences can go corrupt from time to time. And then you have to delete them.

Abigail370970805lt7

Participant

If using Illustrator on iOS:

Click on "Window" and uncheck the "Control" feature. You should be good to go.

Participant

Hi, go to Preferences and choose the "Selection & Anchor Display" Tab.

Then uncheck the "Control Click to Select Objects Behind" option.

Simon22480993at21

Participant

Thank you, kind stranger

BadDog BrandingAuthor

Participating Frequently

I checked the Keyboard shortcuts and they were all good.

And no, I didn't delete my settings...god forbid...lol

Community Expert

Correct answer

Community Expert

Please rename the preferences folder. (method described in here: How to set preferences in Illustrator )

Preferences can go corrupt from time to time. And then you have to delete them.

Community Expert

Community Expert

Check Edit > Keyboard shortcuts if they are assigned correctly.

When uninstalling and reinstalling: did you delete the preferences?