cursor-size issue

Hi! I'm having a persistent cursor-size problem in Adobe Illustrator on Windows 11.

My computer is a Lenovo Slim 7 ProX 14ARH7 (Type 82V2), with a 3072 × 1920 display running at 200% Windows scaling.

The problem is that the cursor becomes extremely small when Illustrator is using its canvas/interactive cursor. It is normal-sized elsewhere in Windows and in most of Illustrator. On Illustrator's Home screen, the cursor also becomes tiny when I hover over selectable/clickable elements.

I've tried Illustrator versions 29.0 through 30.7, and the exact same problem occurs in every version I've tested. I have also completely uninstalled and reinstalled Illustrator and reset the Illustrator preferences.

I've tested:
• Windows mouse-pointer size — no effect
• Illustrator "Scale Cursor Proportionately" — no effect
• GPU Performance on/off — no effect
• Windows DPI compatibility overrides — no actual fix
• Windows display scaling at 150% — the cursor/UI become proportionally smaller, but the canvas itself works correctly
• Normal 200% scaling gives me the correct UI size, but the Illustrator canvas/interactive cursor is tiny

Other Adobe applications do not have this cursor problem.

I would like to determine whether this is a HiDPI/DPI-awareness or display-scaling compatibility issue between Illustrator and Windows, rather than an Illustrator installation or preference problem.

Could you help investigate Illustrator's DPI/display configuration or cursor rendering rather than repeating the reinstall/preferences troubleshooting?

I spoke to an adobe representative to help me troubleshoot with no luck. I’m actually a bit disappointed with the experience as they told me they did not “see” the size issue with the cursor, and did not validate the problem. It is MUCH smaller than my other adobe programs and makes selection much more labour intensive and straining on my hand, not to mention it is hard to see… Please help.

Thanks