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li15C2
Known Participant
March 11, 2024
Answered

Custom artboard size problem

  • March 11, 2024
  • 3 replies
  • 1193 views

I have the latest illustrator update.

I usually create an artboard with 1080 width and 1920 height (for Story etc..)

Since the last update everytime I use this setup, illustrator keeps changing the artboard from vertical to horizontal.

Is there any solution to this problem?

Thanks

    This topic has been closed for replies.
    Correct answer Monika Gause

    No.. still does it. It keeps reverting to Google Pixel preset in the artboard presets instead of staying in custom like before.


    @li15C2  schrieb:

    No.. still does it. It keeps reverting to Google Pixel preset in the artboard presets instead of staying in custom like before.

     

    Maybe reset the preferences?

    3 replies

    I
    Ian31495221tg2c
    Participant
    March 11, 2024

    I've been trying to figure out a similar issue with the Artboard. It seems to automatically match both Width/Height values to a Preset size when you resize to a number that also exists in a Preset. I found it when using the scroll wheel to bring the value to my desired sizing and it keeps changing it to a Preset.

      Monika Gause
      Community Expert
      Monika GauseCommunity Expert
      Community Expert
      March 11, 2024

      And you do not click on Landscape by accident?

      Ares Hovhannesyan
      Community Expert
      Ares HovhannesyanCommunity Expert
      Community Expert
      March 11, 2024

      Also Illustrator remember the last document setting. If  you have created previously landscape, it will create every time landscape artboard as Monika mentioned.

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