Custom swatches all turn white when opening file

Question

Hey, sorry if this has already been answered before, I haven't been able to find a solution.

I've been creating my own swatches with embedded images and everything works fine except after a few times of opening the file all of them turn white in the swatches panel. The images never moved, they're still showing up fine on their own, but everything in the file that used those as a fill turned white. I'm using the latest version of Illustrator, reset my preferences, and updated my GPU, none of them fixed it. They show up in the preview of the file but once I click it they're gone. I haven't had this happen before until now.

Thank you in advance!

Mike_Gondek10189183 · Answer

Can you provide more information on how you are creating the swatches. Are you using eyedropper to sample, then the swatches dropdown, to make a new swatch? Are you using the default settings for global?

Mike_Gondek_0-1765208137327.png
After you open the swatches are the values correct but the preview wrong? Trying to deteremine if this is a screen redraw issues, or if the values actually get corrupted.

What happens if you restart your computer and reopen the file that had the issue?

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