Skip to main content
V
vojtěchm71847215
Participant
April 24, 2017
Answered

Damaged embedded raster graphics after saving

  • April 24, 2017
  • 2 replies
  • 895 views

I searched the forums and cannot find the similar problem nor answers.
I saved the AI file that combines vector graphics with some raster art, which is placed and embedded into the document.

But after saving I suddenly lost the placed rasters and AI is showing black or noisy rectangles instead. Also the filesize of an AI reduced rapidly from 35 MB to 2 MB.
This is something that happened to me for the second time. Unfortunatelly I have nobackup for the file.

Is this problem of GPU, the hardware problem?
Thank you very much.

This topic has been closed for replies.
Correct answer Ton Frederiks

Do you save your files on an internal drive?

Or do you save them on a network drive? This can cause corruption.

It is always better to save local and after that, copy the saved file to a network drive.

2 replies

Ton Frederiks
Community Expert
Ton FrederiksCommunity ExpertCorrect answer
Community Expert
April 24, 2017

Do you save your files on an internal drive?

Or do you save them on a network drive? This can cause corruption.

It is always better to save local and after that, copy the saved file to a network drive.

V
vojtěchm71847215Author
Participant
April 26, 2017

Thank you Ton for pointing that out. I share my local folder to my Google Drive instantly. That might be it. Because the .ai file is qite large (35 MB) it might ge corrupted during the upload for network issues or something.

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
April 26, 2017

I hope that solves your problem.

I use the Creative Cloud Files folder on my machine to save files into. You save them locally and they get also saved in the Creative Cloud.

Nice extra is that you get versions, you can restore previous versions of your file (for a limited time) in case something goes wrong or you change your mind.

Willi Adelberger
Community Expert
Willi AdelbergerCommunity Expert
Community Expert
April 24, 2017

I suppose the file is damaged. What file type is the raster image? What color space is it?

V
vojtěchm71847215Author
Participant
April 24, 2017

The files were placed screenshots from Awesome screenshot and been working for months. I suppose they are PNGs by default, but there were also some JPGs. Everything is RGB.
I think I lost them because the filesize rapidly dropped. I can make the screenshots again, but I am afraid I will lose them again.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices