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Nguyen Thanh Nam
Participant
March 1, 2019
Answered

Dashed box in print preview

  • March 1, 2019
  • 1 reply
  • 1336 views

Hi everyone,

As you can see in the screenshot below, my printer prints exactly what is inside that dashed box and I don't know what it is and how can I adjust this. I set my artboard 200x240mm, the size of paper is the same, and I want to print full page without any bleed. Could anybody tell me how to edit this box?

This topic has been closed for replies.
Correct answer Jacob Bugge

Nguyen Thanh Nam,

As I (mis)uderstand it, you are simply looking at the Printable Area, which shows that your current printer is unable to print borderless and tells you which (outer) part of the Artboard will be blank in print, whichever artwork you have there.

1 reply

Jacob Bugge
Community Expert
Jacob BuggeCommunity ExpertCorrect answer
Community Expert
March 1, 2019

Nguyen Thanh Nam,

As I (mis)uderstand it, you are simply looking at the Printable Area, which shows that your current printer is unable to print borderless and tells you which (outer) part of the Artboard will be blank in print, whichever artwork you have there.

Nguyen Thanh Nam
Participant
March 2, 2019

I've already set the custom papersize is borderless in printer preferences, so that dashed box is the feature of AI.

Plus, if I save that file as PDF, I can print that PDF file borderless, but if I use a PDF printer, that box still there

Monika Gause
Community Expert
Community Expert
March 2, 2019

https://forums.adobe.com/people/Nguyen+Thanh+Nam  schrieb

I've already set the custom papersize is borderless in printer preferences, so that dashed box is the feature of AI.

Plus, if I save that file as PDF, I can print that PDF file borderless, but if I use a PDF printer, that box still there

Many printers just can't print without a border. It's a technical limitation. Not about software. You have to check that.