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Participating Frequently
September 1, 2025
Question

Detalhes da arte sumiram

  • September 1, 2025
  • 2 replies
  • 94 views



Oii, já é a terceira vez que isso acontece sem nenhum motivo aparente, ontem salvei a arte, e fechei o illutrator, hoje abri parra continuar a arte e os triangulos dourados sumiram da arte.
Anexo 1 ( arte quando tinha os triangulos dourados )
Anexo 2 ( illustrator aberto hoje já sem os triangulos )
preciso saber pq isso acontece

2 replies

barbara_a7746676
Community Expert
Community Expert
September 2, 2025

Were the golden triangle created in Illustrator or were they imported?

Are they bitmap or vector?

Possible reasons that the gold triangles disappear:

  • They are linked to an external file and need to be re-imported.
  • GPU might cause the issue. Go to Iew > Preview on PU and switch between GPU Preiew and CPU preview
  • Check view settings. Make sure Hide Edges and Trim View are not enabled.
  • In the Layer panel are any layers hidden? 
  • In the Layers panel see if a clipping mask is hiding the artwork
  • It is possible that the file is corrupted. Try copying everything into a new document. Save and close the copied file. Then reopen it to check if the gold triangles are there.
  • If the file is stored in the cloud, try saving it to your local drive
Abhishek Rao
Community Manager
Community Manager
September 1, 2025

Hi @Giedry Freitas,

 

Thanks for sharing the screenshots. The missing golden triangles might be related to an appearance or effect not being saved correctly, or a layer or object style that gets flattened or disabled when the file is reopened. Could you confirm if the golden areas were created with a gradient, pattern, or an overlay effect? It would also help to know which Illustrator version and OS you're working on, and if this issue happens only in this file or in others as well. Additionally, please let me know how and where you saved the file, whether on your system drive, cloud, or a network location.

 

Looking forward to your update.

Abhishek