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davecc
Participating Frequently
Jun 30, 2026 1:29 PM UTC
Question

Disappearing Links Menu

I have been having an issue with the Links Pulldown Menu flashing on and off when selected via Window/Links. Has anyone else experienced this issue?

 

Mas OS Tahoe 26.5.1

Illustrator 30.6

    10 replies

    charbauer
    charbauer
    Participating Frequently
    Jul 2, 2026 12:18 PM UTC

    I reset the preferences as described, this initially solved the issue but then it is back where the links panel comes on then disappears like before

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Jul 16, 2026 1:22 PM UTC

    Hello ​@charbauer 

     

    I’m sorry to hear the problem persists. Would you mind trying the following steps and checking if they help:
     
    - Close all Adobe applications.
    - Rename the UXP folder to UXP.old from the following location:
    (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP
    - Relaunch Illustrator
     
    If the problem persists, kindly share more details, such as the exact versions of the OS/Illustrator, and a screen recording of the issue (https://community.adobe.com/t5/illustrator-discussions/screen-record-an-issue-on-windows-amp-macos-for-sharing/td-p/12967727), so we can investigate further.

     

    Looking forward to hearing from you.
    Anubhav

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    charbauer
    charbauer
    Participating Frequently
    Jul 16, 2026 1:34 PM UTC

    thanks, I did try renaming the UXP folder suggestion, still have the issue. I am running MacOS 26.5.2 and Illustrator 30.6. Not sure how to record the screen to show, but the Links panel comes on for a few seconds and then disappears and then comes back then disappears, etc. I’ve just turned that window off because it is annoying.

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    charbauer
    charbauer
    Participating Frequently
    Jul 1, 2026 9:40 PM UTC

    having the same issue, same Mac OS and Illustrator version

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    daveccAuthor
    Participating Frequently
    Jul 2, 2026 10:59 AM UTC

    Hello Charbauer,

    It’s annoying. The suggestion from Anubhav worked, but i will have to do over all my settings.

    Reinstalling the saved preferences caused the same issue, but i left them installed as the juice ain’t worth the squeeze trying to fix one issue.

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Jun 30, 2026 1:53 PM UTC

    Hello ​@davecc 

     

    I’m sorry to hear about your experience. Would you mind trying to reset Illustrator's preferences as described in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and checking if it helps?

     

    Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders in case you want to. The location is mentioned above.

    If the problem persists, kindly share a brief screen recording of your workflow and the problem, so we can investigate further.

     

    Looking forward to hearing from you.
    Anubhav

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    daveccAuthor
    Participating Frequently
    Jun 30, 2026 2:00 PM UTC

    Hi Anubhav,

     

    Thanks for replying. I’ll try your suggestion and get back to you.

    David

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