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ShakedGD
Inspiring
May 1, 2023
Answered

Disappearing text in Illustartor

  • May 1, 2023
  • 2 replies
  • 4292 views

When I am changing the color of the text in my file, it makes the whole text just dissappear and then when I'm saving it to PDF, The page is blank, how can I fix that please?

Thanks everyone.

This topic has been closed for replies.
Correct answer ShakedGD

If you want to go back to the state when you first downloaded it, you can uninstall / install again or try to reset your Preferences:

https://helpx.adobe.com/illustrator/using/setting-preferences.html


I actually found out what makes this problem, if I am copying the color by code and not by eyepicker/swatches, thank you anyway

2 replies

Monika Gause
Community Expert
Community Expert
May 1, 2023

Please isolate that part of your file. Delete everything else but the text and the objects that belong to its group and are below it. And above all: leave the layer structure intect. And then upload the AI file to Creative Cloud or the like.

ShakedGD
ShakedGDAuthor
Inspiring
May 6, 2023
Monika Gause
Community Expert
Community Expert
May 6, 2023

Can you please make the file available for download or synchronizing?

Participating Frequently
May 1, 2023

It sounds like you may be experiencing an issue with the color format you are using to change the text color. When saving a document to PDF, certain color formats may not be supported, resulting in the text appearing blank or not visible.

To resolve this issue, try changing the color format you are using to a supported format. For example, try using RGB or CMYK color mode instead of a spot color mode. You can also try using a standard color swatch from your software's color palette instead of custom color values.

Additionally, it's important to make sure that you have not accidentally set the text color to white or a very light color that may blend in with the background. Check your document's background color and make sure it contrasts with the text color.

If you're still having trouble, you may want to try exporting the document to a different file format such as a PNG or JPG image to see if the issue persists. This may help identify whether the issue is related to the PDF format or the document itself.

ShakedGD
ShakedGDAuthor
Inspiring
May 1, 2023

The problem is with the project, when I tried to save it to png like you said it did the same thing.

ShakedGD
ShakedGDAuthor
Inspiring
May 1, 2023

In the layers board it shows in the thumbnail like nothing is there although you can change the text that in this specific layer, it doesn't show it on the file itself