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giulia281872577o3v
Participant
January 31, 2023
Answered

Disattivare il CPU

  • January 31, 2023
  • 1 reply
  • 795 views

Salve, ho un iMac del 2013 con suite 2023

Ho un problema con illustrator, non so cosa ho premuto ora il mio file RGB risulta Anteprima CPU e qualsiasi cosa facessi (preferenze, aggioramento ecc) non riesco a disattivarlo. Tutti i file nuovi riportano lo stesso problema, sono tutti Anteprima CPU e nessuno è più Anteprima come prima, sto impazzendo, le prestazioni sono molto rallentate... Mi aiutate per favore?

This topic has been closed for replies.
Correct answer Kevin Stohlmeyer

Your 2013 Mac GPU is pretty low end for current Creative Cloud builds.

Example: Photoshop 2023 minimum requirements (which I use for determining proper GPU power) has a minmum requirement of 2,000 ops/sec with 2 GB VRAM and Metal compatibility. Your iMac either has an Intel Iris or GeForce GT750 which the faster of the two only clocks in at 750 ops/sec and only 1 GB of VRAM. 

With that in mind, I would think anything requiring GPU processing on current Illustrator builds would suffer due to the low power/RAM of your graphics cards.

1 reply

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
January 31, 2023

Hello @giulia281872577o3v,

 

Sorry to hear about this experience. Would you mind checking if GPU Performance is checked under Illustrator's preferences and sharing your observations?

 

Also, try resetting preferences manually and sharing your observations:
• Close all Adobe applications.
• Go to the following locations
• ~/Library/Caches
• ~/Library/Application Support/Adobe
• ~/Library/Preferences
• Rename Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 27 Settings folders to Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 27 Settings.old
• Launch Illustrator from the Creative Cloud.

Note: Location starting with this "~" sign indicates the User Library, which is hidden. So, you need to copy & paste the exact path in spotlight search or from Finder Menu > Go > Go to Folder > Paste the location in the dialog box like this:


Disclaimer: Please note that renaming preferences folders will remove all the custom settings, and Illustrator will launch with default settings. You can also save a backup of the folders in case you want to. The location is mentioned above.

 

Looking forward to your response.

 

Thanks,

Anubhav

G
giulia281872577o3vAuthor
Participant
January 31, 2023

Hi Anubhav,

thank you for your reply. I noticed that if before importing my pictures I resized them a little bit, the switch to Preview CPU didn't happen. So i resized a little all the pictures and for now it's going fine. Still don't understand why if I don't resize the phots (they aren't very big or heavy) the file switch tbh.

Kevin Stohlmeyer
Community Expert
Kevin StohlmeyerCommunity ExpertCorrect answer
Community Expert
January 31, 2023

Your 2013 Mac GPU is pretty low end for current Creative Cloud builds.

Example: Photoshop 2023 minimum requirements (which I use for determining proper GPU power) has a minmum requirement of 2,000 ops/sec with 2 GB VRAM and Metal compatibility. Your iMac either has an Intel Iris or GeForce GT750 which the faster of the two only clocks in at 750 ops/sec and only 1 GB of VRAM. 

With that in mind, I would think anything requiring GPU processing on current Illustrator builds would suffer due to the low power/RAM of your graphics cards.

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