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TDK111
Participating Frequently
Dec 7, 2024 4:26 PM UTC
Answered

Display color issue

I have been trying to edit some photos/illustrations/videos and the colors are pretty different than actual one. The display color is dull, washed and some times "faded" or too low in intensity. But when I export, it shows the real color.

Working in two screens, not a monitor color issue. Tried both, no difference. Working with RGB color profile, drivers up-to-date. Windows up-to-date & AI as well. 

I'm not sure how long this have been happening to me, but it's truly annoying. Any solution? I am using a Windows PC.

Intel I9 13900k
64 GB RAM
NVidia RTX 4070 TI


I attached the difference how it looks in Illustrator vs how it looks after export. This is not happening just in Illustrator.

 

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Anubhav M
Anubhav MCorrect answer
Community Manager
Dec 13, 2024 1:26 PM UTC

Settings: North America General Purpose 2

Color Management Policies: RGB: Preserve Embedded Profiles
CMYK: Preserve Numbers (Ignore Linked Profiles)


Hello @TDK111,

I'm sorry to hear about the trouble you're having with colors in Illustrator. Would you mind trying the suggestions shared in this community post (https://adobe.ly/41wDUvm) to check if they help?

 

Looking forward to hearing from you.

 

Anubhav

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11 replies

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Dec 8, 2024 7:36 PM UTC

What are your color settings?

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TDK111Author
Participating Frequently
Dec 8, 2024 8:05 PM UTC

I am currently working in RGB.

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Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
Dec 8, 2024 8:12 PM UTC

And what are the color settings in Illustrator? The color management?

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_scott__
_scott__
Legend
Dec 8, 2024 4:43 AM UTC

Have you calibrated anything?

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TDK111Author
Participating Frequently
Dec 8, 2024 7:09 PM UTC

I have not.

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Kurt Gold
Community Expert
Kurt GoldCommunity Expert
Community Expert
Dec 7, 2024 10:22 PM UTC

Please share a couple of .ai files and their corresponding exported versions (whatever export format you actually mean).

 

Also, include infos about your export settings. And everything else that may clarify your issue (for example, are you using Proof Colours in the View menu and, if so, what is set in the Proof Setup?).

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TDK111Author
Participating Frequently
Dec 8, 2024 7:08 PM UTC

I exported for screens. PNG, good quality. Nothing crazy. I just reinstalled the OS and Creative Cloud. I still have the same issue.

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TDK111Author
Participating Frequently
Dec 8, 2024 8:11 PM UTC

UPDATE: I tired to share the .ai files but the system took them off.

I was seeing on the view menu that you mentioned and I found out the colors were in CMYK, changing them to RGB shows the color desired but after some changes it goes back to the same issue.

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