Skip to main content
krystianw37669974
Participant
August 4, 2022
Answered

Does anyone have a fix for Illustrator being very laggy

  • August 4, 2022
  • 3 replies
  • 275 views

Hi, I am currently using a 2020 27" iMac (OS Monterey, 3.3Ghz 6 core Intel Core i5, 40GB of Ram). When opening a fairly small file (less than 5mb) its extremely laggy. I've updated it to the newest version, restarted the program and restarted my computer. Nothing seems to speed it up even when it's the only program running. When a 5 minute job takes a half an hour, its very irritating.

 

Does anyone else have fix for this problem? 

This topic has been closed for replies.
Correct answer Anubhav M

Hello @krystianw37669974,

 

Sorry to hear about this experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

 

Thanks,
Anubhav

 

Note: Marking correct for visibility.

3 replies

Anubhav MCommunity ManagerCorrect answer
Community Manager
August 4, 2022

Hello @krystianw37669974,

 

Sorry to hear about this experience. I hope the suggestions shared by Monika helped resolve the problem. If not, kindly try resetting Illustrator's preferences by following the steps shared in this article (https://helpx.adobe.com/illustrator/kb/troubleshoot-preference-issues.html) and sharing your observations.
Disclaimer: Please note that resetting preferences will remove all custom settings, and Illustrator will launch with the defaults. You may take a backup of these settings from the location mentioned in the article.

Looking forward to hearing from you.

 

Thanks,
Anubhav

 

Note: Marking correct for visibility.

Monika Gause
Community Expert
Community Expert
August 4, 2022

Does this happen with all your files?

Is it just opening the files or is everything else also slow?

Where is the file located? Does it also happen with local files?

Kevin Stohlmeyer
Community Expert
Community Expert
August 4, 2022

Is GPU acceleration on in Illustrator preferences?

krystianw37669974
Participant
August 4, 2022

Yes it is