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LanessaMiller
LanessaMiller
Participant
February 3, 2024
Question

does cc sync discontinuance stop computer 2 from showing changes to files saved on my computer 1

  • February 3, 2024
  • 2 replies
  • 582 views

I always choose "save on my computer", yet changes made on computer 1 were always reflected in the files on computer 2 and showed a green arrow while updating. Sometimes I had to start this process using a sync option, although my files were not saved to the cloud. I never chose "save to creative cloud", and the "save on my computer" files never showed up in my cc libraries or when I clicked My Files in the Creative Cloud in my browser. I assume this means updating on a second computer will still work between computers even though cc sync has been discontinued. Yet I cannot find the option to sync. How do I get computer 2 to reflect changes made to files saved on my computer 1?

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2 replies

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
February 3, 2024

Hello @LanessaMiller,

 

Thanks for reaching out. As suggested by Ton, your files will show up on the Creative Cloud Files website (https://assets.adobe.com/files), and from the screenshots, it seems you might be using it.

 

Adobe offers a number of cloud-based solutions tailored to your needs. Cloud Documents, available in Photoshop, Illustrator, Fresco, and Adobe Express, enable saving and access to your work across desktop, mobile, and web surfaces. Creative Cloud Libraries, available in Creative Cloud applications and Adobe Express, enable organization, reuse, and sharing of brand and creative assets. Frame.io, included in most Creative Cloud subscription plans, supports sharing, storage, and review of a broad range of file types on the web and mobile.

You may learn more about the changes here: (https://helpx.adobe.com/creative-cloud/kb/eol-creative-cloud-synced-files.html).

Feel free to reach out if you have more questions or need assistance. We'd be happy to help.

 

Thanks,

Anubhav

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
February 3, 2024

I suppose you are talking about files that are saved locally in a folder named Creative Cloud Files and synched to the Creative Cloud. They can (or soon could) be seen on the web at: 

https://assets.adobe.com/files

This is supposed to disappear the coming days, because file syncing will stop, but the content will still be there in a folder on your machine. Changes you make to these files will not be visible anymore on your other machine.

 

LanessaMiller
LanessaMillerAuthor
Participant
February 3, 2024

These files never showed up in my assets.adobe.com/cloud-documents, see the screenshot, but they always still updated on my second computer. I could not find them in the cloud files at all, only when I accidentally chosen the save to cloud option did those few files show up in the cloud (screenshot). If they passed through the cloud, why have they never shown up in my cloud files? How would anyone be able to function if there were no updates between computers?

Ton Frederiks
Community Expert
Ton FrederiksCommunity Expert
Community Expert
February 3, 2024

That is correct these are Cloud documents that you see there.

Check:

https://assets.adobe.com/files

If there is nothing there, you are probably using some other file synching service.

But I see in your screendump that you are using the local Creative Cloud Files folder, the conten can be seen on your other machine, but that will stop soon.

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