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yolainel37778628
Participant
July 13, 2023
Question

DXF importation impossible

  • July 13, 2023
  • 1 reply
  • 174 views

Hello, 

 

It has been as while now that we can't import our DXF files into Illustrator.

Do you have an update on this please it's really annoying... 

 

Thank you, 

 

Have a nice day

This topic has been closed for replies.

1 reply

Community Expert
July 13, 2023

What application is being used to create the DXF files? AutoCAD? You may have to experiment with export settings or maybe try another format such as DWG or even PDF.

yolainel37778628
Participant
July 13, 2023

Hey,

I'm using a CAO Fashion software Clo3D.

For the moment my problem is "solved" meaning I installed an old version of AI (2019) and I can open my files with it. Hope that one day, this problem can be solved without the use of different versions of AI.

Thank you for your time !

CarlosCanto
Community Expert
Community Expert
July 13, 2023

It's a known issue, please check this thread where an Adobe employee recommends using CC2021 or older for the time being.

 

https://community.adobe.com/t5/illustrator-discussions/the-operation-cannon-complete-because-of-unknown-error-2067/td-p/11751786/page/2