Effects Window Unresponsive

Question

Hello All,

I've been having trouble applying effects in Illustrator. A straightforward example of this is setting a drop shadow on a shape. The effects window comes up, but I cannot change any settings. All I can do is hit ENTER to apply or ESC to close the window. Everything else is unresponsive.

Thanks,

Laurence

Anshul_Saini · Answer

Hello @Wisco Creative,

It sounds like you're experiencing some frustrating issues with the Effects window in Illustrator. Let's try a few troubleshooting steps to see if we can resolve this.

Firstly, let's try resetting the preferences in Illustrator. Sometimes, corrupted preferences can cause unexpected behavior.

After resetting the preferences, relaunch Illustrator and see if the issue persists. If it does, let's gather some additional information:

Can you confirm the operating system and Illustrator version you're using?
Did this issue start happening recently, or has it been a recurring problem?
Could you share some details about your system specifications, such as CPU, GPU, and RAM?

Also, it would be helpful if you shared a screen recording demonstrating the issue.

Once we have this information, we'll be better equipped to assist you further.

Best regards,

Anshul Saini

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