Skip to main content
Participant
December 4, 2024
Answered

El rendimiento de Illustrator es horrible en MacBook m2 pro

  • December 4, 2024
  • 2 replies
  • 395 views

Desde esta mañana, illustrator me da un problema que me impide trabajar.

 

Tiene una latencia enorme entre el click (o cualquier imput de comando rápido de teclado) y la acción. Al clicar para seleccionar cualquier cosa tarda varios segundos en seleccionar. Si en ese proceso muevo el ratón, arrastra la pieza. Estoy ahora mismo editando tablas y mapas, y es imposible trabajar. Me pasa en Illustrator 25 pero en el 24 y el 23 he probado y pasa igual. No tengo plugins instalados. En PC con windows funciona sin problema, no da este problema.

 

Por decirlo de algún modo, la acción se queda pegada. Por ejemplo, si pulso barra espaciadora para desplazar, la mano se queda bloqueada, tengo que volver a pulsar la barra espaciadora, no me activa ningún otro comando rápido hasta que la vuelvo a pulsar. 

 

Esto no me había sucedido antes, llevo así desde esta mañana.

Correct answer Monika Gause

You probably have Magnet installed. Disable it.

2 replies

Monika Gause
Community Expert
Monika GauseCommunity ExpertCorrect answer
Community Expert
December 4, 2024

You probably have Magnet installed. Disable it.

Participant
December 5, 2024

Increíble Monika, JAMÁS habría dado con ello. Ni se me pasó por la cabeza que podía haber una incompatibilidad ahí. Ha sido desactivar Magnet y volver a funcionar toda la suite a la perfección. 

 

Muchas gracias, me has salvado de un jueves trabajando con un portátil pc antiguo (y probablemente quedarme ciego en el proceso).

Monika Gause
Community Expert
Community Expert
December 5, 2024

I'm glad I could save your Thursday!

Working on a PC would have been a very harsh measure.

Bill Silbert
Community Expert
Community Expert
December 4, 2024

It sounds like this could be a result of program corruption. Try deleting your Illustrator preferences. This will restore the program to its defaults and hopefully fix the issue.

To reset preferences on a Windows PC:

You can try the quick way of resetting on a PC which is to hold down Ctrl + Alt + Shift when launching Illustrator and respond affirmatively when asked if you want to reset. There have been some recent reports that the window asking if you want to reset is not popping up but that the prefs are being reset anyway. If this works great but if it doesn’t you may have to manually delete them.

To do so: On Windows 7 and above the preference files are hidden. To find them go to the Control Panel and open Folder Options and then click the View tab. Then select “Show hidden files and folders” or “Show hidden files, folders or drive options” in Advanced Settings. Then delete (or rename) the folder at the end of this path: C:\Users\[User Name]\AppData\Roaming\Adobe\Adobe Illustrator [version number]\ Settings\<Language>. Make sure that Illustrator is closed when you do this. When you relaunch the program it will create new preference files and the program will be at its default settings.

The advantage of manually deleting preference files is that after you’ve reset up the program (make sure that no document window is open) to your liking, you can create copies of your personalized “mint” preference files (make sure that you quit the program before copying them—that finalizes your customization) and use them in the future to replace any corrupt versions you may need to delete.