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Morgan_Rucker2574
Participant
January 28, 2025
Answered

Elements not transferring to PDF properly

  • January 28, 2025
  • 1 reply
  • 260 views

My designer gave me this PDF for print, but the line isn't faded in the back. The source file and the PDF look fine on her end though. When I or my other co-workers open the file on their end it shows the line. For reference, the designer is in the UK and we're in the US, not sure if there is a version difference between the Macs or Illustrator causing this. She can't seem to fix it on her end. Any help would be much appreciated!

Correct answer Morgan_Rucker2574

Are there any color management warnings when you open the file? Please turn on the warnings in your color management settings for that.

 

THis looks like a Yucky discolored box: https://creativepro.com/eliminating-ydb-yucky-discolored-box-syndrome/


Ah yes, I'm playing with the flattening effects now and it got rid of the problem thanks! 

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
January 28, 2025

So she gave you a PDF. What kind of PDF? PDF/X - which X?

And then you print that? Using which application and which printer?

M
Morgan_Rucker2574Author
Participant
January 28, 2025

She gave me a .zip file with the source files and PDFs. From the info I can see: Adobe PDF library 17.00 & Adobe Illustrator 29.1 (Macintosh). Does that answer your question? I can try exporting a specific type of PDF from the source file too.

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
January 28, 2025

Are there any color management warnings when you open the file? Please turn on the warnings in your color management settings for that.

 

THis looks like a Yucky discolored box: https://creativepro.com/eliminating-ydb-yucky-discolored-box-syndrome/

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