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richardn51689295
richardn51689295
Participant
Oct 21, 2020 11:25 PM UTC
Question

Entire background around artboard turned white

One of my document's background has turned entirely white around the artboard and I can't figure out how to fix it. The only thing I've found is that pressing cmd/shift/D changes it transparent.

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5 replies

stunning_Zenith98A7
stunning_Zenith98A7
Participant
Nov 14, 2024 5:54 PM UTC

Hi! You may be in contour viewing mode, you can turn Ctrl+Y on or off

 

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    Srishti_Bali
    Srishti_Bali
    Legend
    Nov 6, 2020 2:14 AM UTC

    Hi there,

     

    We have been waiting for your response to this query. Please update the discussion if the issue is resolved or if you have any further query. We'd be happy to help.

     

    Regards,

    Srishti

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    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Oct 22, 2020 10:23 AM UTC

    And it's just this one document?

    You created it or someone else?

    Can you check out File > Document setup and there check the transparency grid settings.

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    Ton Frederiks
    Community Expert
    Ton FrederiksCommunity Expert
    Community Expert
    Oct 21, 2020 11:46 PM UTC

    View > Overprint Preview?

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    richardn51689295
    richardn51689295Author
    Participant
    Oct 22, 2020 12:06 AM UTC

    No that doesn't fix it. 

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