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Participant
September 13, 2021
Answered

ERRO AO GERAR PACOTE

  • September 13, 2021
  • 5 replies
  • 480 views

Bom dia,

estou tentando gerar pacote no adobe ilustrator e só dá erro dizendo que erro ao gerar pacote, alguem pode me ajudar.

 

 

 

 

This topic has been closed for replies.
Correct answer diagramação_1_0620

Bom dia! Amigo, tive o mesmo problema. No meu caso bastou mudar o diretório de salvamento do pacote (coloquei para salvar na área de trabalho), salvou perfeitamente, depois recortei para a pasta que eu queria armazena-lo. Testei e abril perfeitamente no Illustrator.

Espero ter ajudado!

Att, J.Valadares.

5 replies

Participant
December 7, 2023

O problema talvez seja a quantidade de caracteres (caminho+nome do arquivo) está estourando o máximo SO.

Tente fazer o pacote com um nome bem curto (de preferencia apenas uma letra).

Anshul_Saini
Community Manager
Community Manager
September 30, 2021

Hi there,

 

Sorry to hear about the trouble you are facing.  I would like to know if the steps suggested above by @marliton worked for you? If not, I would request you to share a few more details like:

  • OS and version of Illustrator
  • Could you please share the document with us? You can upload it to the Creative Cloud (https://helpx.adobe.com/in/creative-cloud/help/share.html) and share the download link here or via DM. We will take a look at it.
  • Where are you saving the files (Network Drive/ System HDD/ Shared Folder on System/ External HDD)?
  • When did this start happening? Are there any recent changes made to your system? For example, any antivirus, system updates, plugins, or web extensions installed recently.

 

Also, you may try running the app in Safe Mode  (MacWindows) & Root/ Hidden Admin account (Mac/ Windows) and see if you are able to save Packages of files.

 

Kindly update the discussion if you still need assistance with it. We'd be happy to help.

 

Thanks & Regards,

Anshul Saini

marliton
Community Expert
Community Expert
September 13, 2021

Hi. Try changing the location of the package. If the problem persists no matter where you save the package, please try:

  1. Resetting the preferences: https://helpx.adobe.com/illustrator/user-guide.html/no/illustrator/using/setting-preferences.ug.html
  2. Reinstall de application.

 

Marlon Ceballos
Participant
September 13, 2021

Está acontecendo com vários arquivos.

 

marliton
Community Expert
Community Expert
September 13, 2021

Hi. That issue happens with any archive or with a particular one?

 

Marlon Ceballos
Participant
September 13, 2021
acontecendo com vários que testei
diagramação_1_0620Correct answer
Participant
December 18, 2024

Bom dia! Amigo, tive o mesmo problema. No meu caso bastou mudar o diretório de salvamento do pacote (coloquei para salvar na área de trabalho), salvou perfeitamente, depois recortei para a pasta que eu queria armazena-lo. Testei e abril perfeitamente no Illustrator.

Espero ter ajudado!

Att, J.Valadares.