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Dra. Paula33967999swuf
Participant
July 22, 2024
Question

erro ilustrator

  • July 22, 2024
  • 1 reply
  • 194 views

alguem pode me ajudar com esse erro? nao consigo acessar meus arquivos

    This topic has been closed for replies.

    1 reply

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    July 22, 2024

    Just so others don't need to do it, this is the error: "Não foi possível abrir o arquivo
    A conta usada para fazer logon não tem acesso a este arquivo. Contate o
    proprietario para obter mais informações."

     

    Do you have multiple Creative Cloud accounts?

    Or has this file been shared with you?

      Anubhav M
      Community Manager
      Anubhav MCommunity Manager
      Community Manager
      July 30, 2024

      Hello @Dra. Paula33967999swuf,

      We are still waiting for your response. Kindly let us know if it has been resolved or if you need further assistance.

       

      Looking forward to hearing from you.

       

      Thanks,

      Anubhav

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