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AndreMuzetti
Participant
February 6, 2024
Question

Erro na janela no ilustrator

  • February 6, 2024
  • 1 reply
  • 136 views

Não consigo usar a janela maximizada, ele não dá opção nem de fechar ou minimizar. Sabem como resolver esse problema?

Configurações: I5 - 10400, 16gb de RAM e GPU NVIDIA GeForce GTX 1650 Super.

Não consigo abrir mais do que isso a janela. 

 

    This topic has been closed for replies.

    1 reply

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    February 7, 2024

    Hello @AndreMuzetti,

     

    Sorry to hear about your experience. Would you mind trying to run Illustrator under a different administrator account (Windows / macOS) and checking if it helps? Also, try performing a clean reinstallation of the GPU drivers (Intel / NVIDIA / AMD) and setting the Graphics Preference to High-Performance for Illustrator (https://adobe.ly/3UwK5vR) and share your observations.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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