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Adelaide39024489ggcf
Participant
August 6, 2024
Question

Error 25700

  • August 6, 2024
  • 1 reply
  • 240 views

Hi,

 

Having troubles with illustrator.

Since yesterday I see error 25700.

 

Can somebody help!?

 

Many thanks!

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Monika GauseCommunity Expert
Community Expert
August 6, 2024

Can you try out what has been mentioned in this thread: https://community.adobe.com/t5/illustrator-discussions/unknown-error-has-occurred-25-700-closes-illustrator-during-startup/td-p/10658919 

Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
August 6, 2024

Hello @Adelaide39024489ggcf,

We understand how frustrating it can be to encounter crashes in the middle of work. Are you using a Wacom tablet? If yes, kindly try manually removing/reinstalling the Wacom drivers (https://adobe.ly/3AaPOPT) to check if they help. Also, kindly submit the crash report using your Adobe email address and share it here for quick tracking. Steps are shared here: (https://adobe.ly/4ceByDk). We appreciate your time and patience in helping us resolve this issue.

Looking forward to hearing from you.

 

Thanks,

Anubhav

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