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2 replies

Srishti_Bali
Srishti_Bali
Legend
June 17, 2024

Hi @Manu74,

 

 

Apologies for the delayed response. I hope the issue has been resolved. If not, please feel free to DM me. I would be happy to assist.
 
 
Regards,
Srishti
Anubhav M
Community Manager
Anubhav MCommunity Manager
Community Manager
May 29, 2024

Hello @Manu74,

We understand how frustrating it can be to encounter crashes in the middle of work. Would you mind trying the suggestions shared in this help article (https://adobe.ly/4c1Zw53) and checking if they help? Also, kindly submit the crash report using your Adobe email address and share it here for quick tracking. Steps are shared here: (https://adobe.ly/4e2eVDU). We appreciate your time and patience in helping us resolve this issue.

Thanks,
Anubhav

Manu_74
Manu_74Author
May 29, 2024

Thank you. I have checked that in version 2023 (27.9.4) there is no problem in this regard. However, this is also the case in the beta version of Illustrator.

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