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Esteban Aleja22775736s6to
Participant
August 9, 2022
Question

Error al arrastrar objetos

  • August 9, 2022
  • 1 reply
  • 332 views

Hola, tengo un problema con la herramienta de arrastrar. No funciona bien. Hago click sobre el objeto con o sin opción / y el objeto vuelve a la posición original. También se muestra un ícono como si fuera a duplicar el objeto y el sonido caraterístico de error. Me pasa tanto en la iMac de la oficina como la de mi casa. Tengo la última actualización de CC2022. 

Cómo lo puedo solucionar? 

Muchas gracias 

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1 reply

Anshul_Saini
Community Manager
Anshul_SainiCommunity Manager
Community Manager
August 9, 2022

Hi @Esteban Aleja22775736s6to,

 

We are sorry for the trouble. This is a known issue with Magic Mouse on Mac devices while working on Ai v26.4.1.

This issue appeared earlier in v26.1 and later got fixed in v26.2.1, but it has resurfaced again.

 

The product team is aware of the issue & they have identified the issue and currently working on a fix. I would request you to upvote this UserVoice for updates and stay tuned for the updates.

 

In the meantime, you may install the older version of Ai v26.3.1.

 

Thanks & Regards,

Anshul Saini

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