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Miguel Bernal
Participant
May 11, 2024 2:39 PM UTC
Question

ERROR CODE 12082

Hello, does anyone have this problem?

Sorry, there was an error.
This is probably a problem on our end, but it could be that you don't have an Internet connection. Please check your connection and try again later. If you're still having trouble, check out our connectivity troubleshooting guide. Error code: 12082.

I have internet...

    7 replies

    thefilmgeek
    Participant
    Nov 1, 2024 4:16 AM UTC

    Getting the same error on my Premiere Pro. I've tried this, and it has done nothing. 

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    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    Nov 1, 2024 10:08 AM UTC

    Please post to the Premiere Community https://community.adobe.com/t5/premiere-pro/ct-p/ct-premiere-pro?page=1&sort=latest_replies&lang=all&tabid=all 

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    shah_880
    Participant
    Oct 25, 2024 9:03 AM UTC

    i have internet connection

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Oct 25, 2024 10:51 AM UTC

    Hello @shah_880,

    Are you having the same issue when using Illustrator? If yes, kindly try the suggestions shared above and check if they help. If the problem persists, kindly share more details, like the OS/Illustrator version and a screenshot of the error message, so I can better assist you.

    Looking forward to hearing from you.

     

    Anubhav

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    yalmousa
    Participant
    Aug 27, 2024 6:45 PM UTC

    I have the same problem

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    Aug 27, 2024 7:15 PM UTC

    Hello @yalmousa,

    We understand that encountering technical issues can be frustrating. Would you mind confirming if the suggestions shared above helped resolve the problem? If not, kindly share more details, like the exact version of the OS/Illustrator and screenshots/a screen recording of the problem (https://adobe.ly/3X6p8Yz), so we can investigate this further.

    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    May 15, 2024 1:58 PM UTC

    Hello @Miguel Bernal,

    I'm sorry to hear about your experience. Would you mind checking if Illustrator behaves this way when connected to a different network? If yes, kindly try the suggestions shared here (https://adobe.ly/3UFBrtD) to see if they help.

    Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.


    Looking forward to hearing from you.

     

    Thanks,

    Anubhav

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