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Participant
May 11, 2024
Question

ERROR CODE 12082

  • May 11, 2024
  • 4 replies
  • 4629 views
Hello, does anyone have this problem?

Sorry, there was an error.
This is probably a problem on our end, but it could be that you don't have an Internet connection. Please check your connection and try again later. If you're still having trouble, check out our connectivity troubleshooting guide. Error code: 12082.

I have internet...

4 replies

Participant
November 1, 2024

Getting the same error on my Premiere Pro. I've tried this, and it has done nothing. 

Monika Gause
Community Expert
Community Expert
November 1, 2024
Participant
October 25, 2024

i have internet connection

Community Manager
October 25, 2024

Hello @shah_880,

Are you having the same issue when using Illustrator? If yes, kindly try the suggestions shared above and check if they help. If the problem persists, kindly share more details, like the OS/Illustrator version and a screenshot of the error message, so I can better assist you.

Looking forward to hearing from you.

 

Anubhav

Participant
August 27, 2024

I have the same problem

Community Manager
August 27, 2024

Hello @yalmousa,

We understand that encountering technical issues can be frustrating. Would you mind confirming if the suggestions shared above helped resolve the problem? If not, kindly share more details, like the exact version of the OS/Illustrator and screenshots/a screen recording of the problem (https://adobe.ly/3X6p8Yz), so we can investigate this further.

Looking forward to hearing from you.

 

Thanks,

Anubhav

Community Manager
May 15, 2024

Hello @Miguel Bernal,

I'm sorry to hear about your experience. Would you mind checking if Illustrator behaves this way when connected to a different network? If yes, kindly try the suggestions shared here (https://adobe.ly/3UFBrtD) to see if they help.

Also, try running Illustrator under Safe Mode (Windows / macOS) and share your observations.


Looking forward to hearing from you.

 

Thanks,

Anubhav