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Marentina
Marentina
Participant
September 24, 2020
Answered

Error en mesas de trabajo

  • September 24, 2020
  • 3 replies
  • 5239 views

Me pasa el siguiente error:

genero varias mesas de trabajo pero la numeración se salta o se duplica y al momento de exportar no me aparecen algunas páginas debido a este error.

¿Cómo lo puedo solucionar? Utilizo archivos a veces de mas de 50 páginas.

    Correct answer Ashutosh_Mishra

    Hi there,

     

    Sorry to hear about this. This is really unusual behavior. Would you mind sharing version of the OS & Illustrator? It'll help us assist you accordingly.

    You may also try resetting the preferences of the app and see if it helps. Please follow the instructions below to do that:

    For MAC 

    • Close all Adobe applications. 
    • Go to locations 
    • ~/Library/Caches 
    • ~/Library/Application Support/Adobe 
    • ~/Library/Preferences 
    • Rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to   Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old 
    • Launch Illustrator from the Creative Cloud. 

      

    For Windows 

    • Close all Adobe applications. 
    • Go to Location C:\Users\user\AppData\Roaming\Adobe 
    • Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old 
    • Launch Illustrator from the Creative Cloud. 

     

    **Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.

    Let us know how it goes. Looking forward to your response.

     

    Regards,

    Ashutosh

    3 replies

    BegoMO
    BegoMO
    Participant
    April 8, 2026

    Me pasa lo mismo siempre, no sé qué hacer. Yo uso la última versión en Mac. Me parece que es un error que Adobe debe arreglar.

    Anubhav M
    Community Manager
    Anubhav MCommunity Manager
    Community Manager
    April 10, 2026

    Hello ​@BegoMO 

     

    I’m sorry to hear you’re having similar trouble with Artboards in Illustrator. Could you please share the version of the OS/Illustrator installed, confirm whether this happens with all files, and, if not, share a sample file along with steps to reproduce the problem so we can check this further with the team?


    Looking forward to hearing from you.
    Anubhav

    J
    Juan24589611k2ao
    Participant
    May 24, 2022

    Hoy me sucedió lo mismo; no crea la mesa 33 y crea dos 34s , al exportar salta de la 32 a la 34, solo una de las dos. Ya intente todo y sigue igual, toca exporta individualmente la 33 y la 34 que faltan. 

      nicozad
      nicozad
      Participant
      May 24, 2022

      Me sucede exactamente eso en cada archivo. Siempre.
      Cada vez que actualizo Illustrator el problema sigue igual.

      Es súper molesto.

        Ashutosh_Mishra
        Ashutosh_MishraCorrect answer
        Inspiring
        September 24, 2020

        Hi there,

         

        Sorry to hear about this. This is really unusual behavior. Would you mind sharing version of the OS & Illustrator? It'll help us assist you accordingly.

        You may also try resetting the preferences of the app and see if it helps. Please follow the instructions below to do that:

        For MAC 

        • Close all Adobe applications. 
        • Go to locations 
        • ~/Library/Caches 
        • ~/Library/Application Support/Adobe 
        • ~/Library/Preferences 
        • Rename  Adobe Illustrator, com.adobe.illustrator and Adobe Illustrator 24 Settings folders to   Adobe Illustrator.old, com.adobe.illustrator.old and Adobe Illustrator 24 Settings.old 
        • Launch Illustrator from the Creative Cloud. 

          

        For Windows 

        • Close all Adobe applications. 
        • Go to Location C:\Users\user\AppData\Roaming\Adobe 
        • Rename Adobe Illustrator and Adobe Illustrator 24 Settings folders to Adobe Illustrator.old and Adobe Illustrator 24 Settings.old 
        • Launch Illustrator from the Creative Cloud. 

         

        **Please note that resetting preferences will remove all the custom settings and Illustrator will launch with default settings. This way all your old settings will be saved in .old folders and Illustrator will recreate new folders with default settings.

        Let us know how it goes. Looking forward to your response.

         

        Regards,

        Ashutosh

          Marentina
          MarentinaAuthor
          Participant
          September 24, 2020

          Si mi versión es la 2020, voy a intentar restablecer las preferencias. Utilizo sistema de Mac OS y te comento si se restableció. Gracias por este primer apoyo.

            nicozad
            nicozad
            Participant
            January 14, 2021

            Me sucede exactamente lo mismo! Ya intenté reinstalar, resetear las preferencias pero el problema sigue.

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