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Participant
December 28, 2022
Question

Error GPU/CPU - Zoom animado

  • December 28, 2022
  • 2 replies
  • 689 views

Hola! Quería consultar por qué motivo cuando coloco una imagen pesada en un archivo nuevo se me cambia el modo Previsualizar a Vista previa de CPU. Al cambiarse el modo se me desactiva el zoom animado (por más que lo tenga activado desde Preferencias). Si alguien tuvo este problema me ayudaría su consejo! Gracias.

2 replies

Anshul_Saini
Community Manager
Community Manager
January 20, 2023

Hi @multitalented_creator5FB9,

 

Sorry for the trouble. This has been reported by some users recently. The product team has requested a few details: Would you mind sharing a couple of files & images in which you are facing this issue here or via DM and the exact version of Illustrator? I will forward it to the product team for further investigation.

 

Thanks & Regards,
Anshul Saini

Participant
May 21, 2025

tienen respuesta a este problema

Monika Gause
Community Expert
Community Expert
December 28, 2022

Can you please tell us your hardware and system specifications?

Participant
December 28, 2022

Mac M1 2020 with 8 GB.

Monika Gause
Community Expert
Community Expert
December 28, 2022

8 GB of RAM is just not sufficient. It's the bare minimum to launch Illustrator at all.