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Jeffbot
Participant
October 21, 2014
Question

Error loading photoshopimport.aip plugin in Illustrator CS4

  • October 21, 2014
  • 18 replies
  • 44810 views

Hello, I'm currently using Illustrator CS4 and just updated my Mac to OS X Yosemite.  After installing the new software, I've got some bugs with Illustrator.  Namely, upon opening the program, I get the message "Error loading plugins". The plugin in question is "photoshopimport.aip".  I'm not sure if this is related to the next issue - I'm no longer able to open .tif files in Illustrator and says that they are "an unknown format and cannot be opened".  I have uninstalled and re-installed all Adobe programs, but I still get the same error messages.


Naturally, most of the work I do is in Illustrator with .tif files.  Can anyone offer some help with these problems?  Is this a case of the new OS X and CS4 having compatibility issues?  Am I going to have to bite the bullet and upgrade to a newer version of Adobe?  Any help you can provide would be greatly appreciated.

    This topic has been closed for replies.

    18 replies

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    G
    Grigoris Gazetas
    Participant
    January 31, 2015

    So, we don't have a solution for it yet, right?

    The real question is, will it be one?

    Monika Gause
    Community Expert
    Monika GauseCommunity Expert
    Community Expert
    January 31, 2015

    Grigoris Gazetas schrieb:

    So, we don't have a solution for it yet, right?

    Downgrade the system.

      G
      Grigoris Gazetas
      Participant
      January 31, 2015

      This is probably what i am about to do unless this takes place only with .tiff files.

      Does anyone know if this happens to other file types too?

      B
      bikebiddy-OqGBqi
      Participant
      January 23, 2015

      I get the Plug in error too.  I upgraded my iMac (9,1) to Yosemite from Mavericks with CS4 already installed. I can use Illustrator but I had the font menu issue (changed the transparency preference as per web advice)  Fingers crossed Adobe won't hold us all to ransom in a bid to make us subscribe to CC

        Monika Gause
        Community Expert
        Monika GauseCommunity Expert
        Community Expert
        January 23, 2015

        bikebiddy schrieb:

        Fingers crossed Adobe won't hold us all to ransom in a bid to make us subscribe to CC

        Nobody holds you to ransom.

        Nobody urged you to upgrade the system.

        You could pretty much use Mavericks until either the system, your computer or Illustrator falls apart and nobody will ever bother you.

          B
          bikebiddy-OqGBqi
          Participant
          January 23, 2015

          Fair enough. I upgraded to accommodate compatibility with my new Mac. I just meant that from Adobe's perspective there is very little incentive to provide a solution.

          Meanwhile I tried deleting the plugin and restarting AI and my error message has disappeared.

          G
          ghet
          Participant
          January 12, 2015

          i canot open any .psd files in AI anymore, this is messing my workflow up a whole lot.

          S
          Sereabel
          Participant
          December 17, 2014

          Yes! I have the same error message popping up immediately after updating to yosemite on my apple laptop. So frustrating that I can no longer open photoshop files in illustrator. Part of the greatness of these programs is that you are able to use them together! This dramatically impacts my daily use of these programs.

          I will be a eagerly waiting and hoping for  Adobe's solution to this issue!!!!

            R
            RoleModel
            Participant
            October 31, 2014

            Hey Jeff,

            I had the same problem.  Frustrating right?  Here's what worked for me.

            Find a file .pdf on your computer, preferably one created on adobe illustator.  Click on it whilst holding down the 'control key'. The options menu should come up saying 'Open with'.  Scroll to there and open with Adobe Illustrator.

            You may still have the missing plugin warning.  Click 'okay', and it will ignore it (before it just froze, right?) Then Illustrator will open as normal.

            I hope this works for you as well.

              C
              chukmor
              Participant
              December 9, 2014

              Hi RoleModel -

              This worked for me. Thanks.

              M
              Mikedays
              Participating Frequently
              October 27, 2014

              also we cannot place psd files, just eps files, meantime im working with this ones

              P
              PVG74
              Participant
              October 27, 2014

              I have the same problem

              Jacob Bugge
              Community Expert
              Jacob BuggeCommunity Expert
              Community Expert
              October 21, 2014

              Jeff,

              I believe the right order/way is to reinstall the application(s) after updating the OS.

              You may try that before other troubleshooting.

              J
              JeffbotAuthor
              Participant
              October 22, 2014

              Thanks, Jacob, for your response.  Unfortunately, I have already tried that to no avail.  I wonder if there's a way to just delete and re-download the appropriate plugins...or if, like I mentioned, it's a compatibility issue with Yosemite.

              A
              atpmanu77
              Participant
              October 23, 2014

              I have the same problem

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