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Stefan Riedmann
Stefan Riedmann
Inspiring
June 29, 2018
Answered

Error loading plugin on Windows

  • June 29, 2018
  • 1 reply
  • 8805 views

I'm developing a plugin which works perfectly on Mac and my Win10 Professional machine (64 bit)

When I install the same plugin on another test machine (Win10 Pro, 64 bit), I get an error 'Error loading plugin' on Illustrator startup. The only visible difference is that the new test machine has everything in Spanish instead of English, but that can't be a problem, can it?

On all machines I have Illustrator 22.1 installed

I couldn't find any helpful logs whatsoever to narrow down the problem.

What can I do for further analysis, or try to fix the issue?

Any help is very appreciated!

Stefan

This topic has been closed for replies.
Correct answer Stefan Riedmann

LeoTaro  wrote

[...] The errors you are getting are for missing debug symbols, which you would only normally get with a debug build.

Agreed, but looks like my case is not 'normal'. I set everything to Release, and still this happens. The other non-debug setting (Multi-threaded) leads to even more compile errors in a Release build.


Ah I found it. FINALLY :-)

In the Preprocessor settings, there was still the _DEBUG definition set - for release builds! So this was really a problem coming directly form Adobe. I hope they fix that soon! LeoTaro​ are you working for Adobe, or would you know who to contact so they update the API examples?

Anyway a very big thank you for your help! I really appreciate it!

Best regards,

Stefan

1 reply

Stefan Riedmann
Stefan RiedmannAuthor
Inspiring
July 3, 2018

We found out this:  ScriptMessage.aip imports functions from msvcp140d.dll, vcruntime140d.dll, ucrtbased.dll, vcruntime140.dll. It is part of Microsoft Visual C++ 2017 Redistributable.

So this made me think that the problem is using VisualStudio 2017. So I installed VS2015 and compiled an original (untouched) example from Adobe with that (using Release x64 configuration). But the problem persists.

L
LeoTaro
Inspiring
July 4, 2018

If you use VS2015 instead, the plugin will just try to load different versions of the runtime dlls and if they are not on the test machine either you will get the same problem. Try building with the static versions of the runtime libraries:

Re: Error loading plugins CC 2014

Stefan Riedmann
Stefan RiedmannAuthor
Inspiring
July 8, 2018

Thanks for your answer. The runtime library was set to 'Multi-threaded Debug Dll' which I changed to non-debug. But then I get build errors :-(

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