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Cerojaz
Cerojaz
Participant
June 17, 2021
Question

Error loading plugin while launching Illustrator 25.2.3 on Windows 10

  • June 17, 2021
  • 1 reply
  • 1547 views
Hello community, good afternoon;
I installed the app from Adobe Creative Cloud, everything normal.
when I try to start Illustrator 2021, I get the following error
Error loading plugins.Dxf Dwg File Format.aip



{Renamed by MOD}

    This topic has been closed for replies.

    1 reply

    Anshul_Saini
    Community Manager
    Anshul_SainiCommunity Manager
    Community Manager
    June 17, 2021

    Hello there,

    I am sorry to hear about your experience. I would request you to share some more information like:

    • OS and version of Illustrator
    • Are you using any third-party plugin?
    • Are you working on M1/Apple silicon machine?

    This information would help us assist you accordingly. Looking forward to your response.

    Additionally, you may try the suggestions given in this help article. Let us know if this helps.

    Thanks,
    Anshul Saini

    Cerojaz
    CerojazAuthor
    Participant
    June 18, 2021
    hello:

    *OS and version of Illustrator*

    W10 and Illustrator version 25.2.3



    *Are you using any third-party plugin?*

    I am unfamiliar with the term, I hav recently started using illustrator.

    I just dowloaded the Adobe Criative Cloud app, and within it I did the
    Adobe Illustrator installation procedure.



    *Are you working on M1/Apple silicon machine?*

    No, I'm working on an Acer Nitro 5

    .................

    I tried to perform the procedure in the article, but the mentioned
    application does not appear (Microsoft Visual C++ Redistributable
    (2012-2017) print attachmet of the versions that appear.

    I don't know if you can see it, this machine came with Linux OS (Endless) I
    performed a format an installed W10.
    Ashutosh_Mishra
    Ashutosh_Mishra
    Inspiring
    June 18, 2021

    Hi there,

     

    Thank you for sharing the information. I'd recommend using Creative Cloud cleaner tool to remove the existing Adobe app installation & reinstall once done. Let us know if it helps.

     

    Regards,

    Ashutosh

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