Participant

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Error loading plugins/ Missing Plugins while launching Illustrator on macOS

Forum|Forum|13 years ago
May 31, 2012
15 replies
67115 views

Hi,

I just purchased Adobe Creative Cloud and after saving a project on Adobe Illustrator CS6, I tried to open the program again and an error message is coming up, "Missing required plugins. PDF format.aip."

I checked the plugin folder and it is in there, yet I cannot open Illustrator. The other Adobe programs work, it is just Illustrator.

Does anyone know how to fix this so I can open Illustrator and get to work. Thanks so much!

Also, I have an iMac. Thanks.

-Phil

Correct answer Diana255593540dgz

Manan Joshi..... August 2022 and the BNPlugin.aip continues to be a problem. Thank you for this! I tried the other solutions recommended by the Adobe professional and they didn't work.

Your instructions worked. I wasn't able to "right-click" but I followed your path using the "Go > To Folder" menu, and changed Adobe Illustrator 2021 to 2022, and was able to find the BNPlugin.aip file. I don't know what that plug in does (other than to cause issues) but I deleted it and all seems to be working fine. Thank you!!!

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andyhunt_uk1@me.com

Participant

I've recently updated CS6 via the app manager. Since the update Illustrator won't launch as a dialogue box appears with a list of missing plugins.

I've downloaded the Illustrator CS6 and CS6 DesignWebPremium CS6 installers in an attempt to revert back to the version prior to the update but neither of the installers will launch either.

Has anyone encountered this problem and found a solution?

I'm currently on a iMac 5k, running High Sierra 10.13.6

Thanks

Monika Gause

Community Expert

CS6 is not compatible with High Sierra. For some people it works, but it will be close to impossible to find why it doesn't work for you. You could try and reset the preferences if you haven't already.

andyhunt_uk1@me.com

Participant

Hi,

All my other CS6 applications are running fine on High Sierra, it's only since updating Illustrator that it's broken that application.

Thanks, I'll try dumping the prefs and see if that helps.

A

Artist_Columbus

Participant

Help!

I tried to open Illustrator yesterday and got an error message that I am missing the artconverters.aip plugin. I did a search on my computer and it is truly missing (not moved accidentally). I uninstalled, then re-installed Illustrator thinking that would fix the problem, but it did not. I have searched on the internet for the plugin to download, but cannot find it anywhere.

How do I fix this? I have projects that are due soon!

Here is my error report:

https://pastebin.com/YussB0KX

Monika Gause

Community Expert

Please post these bug reports on Pastebin, not in here.

Have you run the Crative Cloud Cleaner tool in-between uninstall and reinstall?

A

Artist_Columbus

Participant

Okay, so where is Pastebin? Never heard/seen this.

What is Creative Cloud Cleaner tool? Never heard of this either. I don't have it in my Adobe files and didn't see it as an option to download in the CC app.

C

Chemariachi

Participant

Adobe Illustrator version 2015.3 upon start says

Error Loading Plugins

Experimentation.aip

JPEGFormatUI.aip

Onboarding.aip

PNGFileFormat.aip

SmarExportUI.aip

svgFileFormatUI.aip

Then it goes into safe mode because of the Experimentation and Onboarding plugins.

I am on a mac El Captain, 10.11.6, and these problems started recently for me. My question is how can I fix them. How do I update the plugins?

Om Nath Jha

Legend

Hi Chemariachi,

You should clean uninstall and reinstall Illustrator. Please check this link for the CC Cleaner tool: Use the Creative Cloud Cleaner Tool to solve installation problems

Regards,

Om