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Participant
September 30, 2019
Question

Error report Illustrator

  • September 30, 2019
  • 1 reply
  • 665 views

Hello. 

 

Each time I try to upload a pdf-file to Adobe Illustrator I get an error report. I also can't create new files with Adobe Illustrator. 

Does someone know how I can fix this problem?

 

Thanks in advance.

This topic has been closed for replies.

1 reply

Monika Gause
Community Expert
Community Expert
September 30, 2019

Which version? Which system?

What do you mean "upload"? Uploading usually means uploading to a network. You want to open a file?

From where?

Please tell us the exact error message.

 

Since you also can't create new files:

Please check your user privileges on the computer

Please connect a printer and set it up as the default printer.

Participant
September 30, 2019

I use Adobe Creative Cloud Academic Software and have problems with Ilustrator. I guess I have the latest version of Adobe CC, because I bought the programm a few weeks ago.

Yes, I have problems when I want to open the file. 

The error report doesn't say anything but that there is an error. It also asks me if I want to sent the error report or not

Monika Gause
Community Expert
Community Expert
September 30, 2019
Where is your file located? If not on the clocal harddisk please move it there.