Participant

Answered

Error The application Adobe Illustrator 2022 cant be opened -1703 Fix: update macOS to 12.3.1

Forum|Forum|3 years ago
March 28, 2022
7 replies
10827 views

When I have a smart object (created on illustrator) on Photoshop and double click it so it opens on Illustrator, the following error shows:

The application “Adobe Illustrator 2022” can’t be opened. -1703

Illustrator opens and I can work on it, but I am not able to jump from Photoshop to Illustrator to edit files directly.

I'm on an iMac running macOS Monterey and I already updated all the software, I even rebooted my computer! It started happening with the latest update.

Help, please 😞

Thank you

Bug

This topic has been closed for replies.

Correct answer Anshul_Saini

Hi All, @Alberto Martinez A. @stav.konsti

We are sorry for the trouble. This issue has been fixed with the latest macOS update (v12.3.1) released yesterday. I would recommend you to update and let us know how it goes.

Regards,

Anshul Saini

M

Maria23681824sa6v

Participant

The same issue in 2023, macOS Monterey 12.3

Error: The application “Adobe Illustrator 2022” can’t be opened. -1703

with the latest Photoshop and Illustrator 😞

Anshul_Saini

Community Manager

Hi @Maria23681824sa6v,

Thanks for reaching out. As mentioned above in the correct answer and topic title, this issue has been addressed with macOS update v12.3.1. Would you mind updating macOS to v12.3.1 or later and confirming if this resolved the issue for you or not?

Let us know if the issue persists.

Thanks,

Anshul Saini

A

Ammon253293457gda

Participant

Hi,

I am on Monterey 12.7 and have started having this issue with most recent up date to Illustrator.

Can you please advise a solution?

Regards Ammon

M

Maia2585980137vh

Participant

Same probleeeem .. what did you do? 😭

Alberto Martinez A.Author

Participant

You need to update the ios and adobe creative cloud (photoshop too)

T

tonybikini

Known Participant

It still happens to me!! Not fixed althougt im on latest VR on all softwares. cheers

Anshul_Saini

Community Manager

Hi @tonybikini,

We are sorry to hear about this. I am unable to replicate the issue at my end. I tested on Macbook Pro M1 Max running on macOS v12.5 and Illustrator v26.4.1. Would you mind confirming the macOS & Illustrator version? Also, would you mind trying resetting Illustrator & Photoshop preferences?

Let us know how it goes. Will be looking forward to your response.

Thanks & Regards,

Anshul Saini

Anshul_Saini

Correct answer

Community Manager

Hi All, @Alberto Martinez A. @stav.konsti

We are sorry for the trouble. This issue has been fixed with the latest macOS update (v12.3.1) released yesterday. I would recommend you to update and let us know how it goes.

Regards,

Anshul Saini